Library Cards
True or False-
When a patron has an internet only card and wants a regular card we should open a new one for them
False! Update existing card
True or False-
We circulated less books in January 2026 than January 2025
True
True or False
The Circulation Desk should answer the phone on the first ring
False
Other service desks should strive to answer the phones by the third ring
True or False
We will be doing opportunity drawings at 5 and 6 PM during our large events
FALSE
We will be drawing winners after the event has concluded and contacting the winners by phone
True or False
Patrons receive a poke ball for every 30 items they check out
TRUE
What is the Polaris Patron Code for Out of State Cards?
Out of State
What branch is Monique providing coverage at?`
BLO
True or False
As soon as you get to J Ref you should greet all families in the area to offer assistance and promote programs
True
What is the age range for Hit the Books Reading?
0-17
What is the deadline to submit entries for the Love Your Library Bookmark Contest?
February 27th 5PM
What is the annual fee for an out of state card?
$10
When will YCP staff be joining us at HGL?
2/9 through 2/14
Books that we select to be put on display should be in __________ condition
Great
To earn a Hit the Books Reading bookmark participants must ___________ and __________
Check out 5 items and log 5 books in beanstack
What is the maximum amount of Hit the Books Reading bookmarks that each child can earn?
3- each good for two tickets
How long are computer use only cards good for?
Two weeks
(can be renewed once)
When will we start using the new Code of Conduct brochures?
Immediately
You see a patron enter the library, they do not make eye contact as they enter or respond to your greeting. They have not done anything that is in violation of our Code of Conduct, but you feel uneasy about them. Who do you tell?
A lead or manager
When does the Read to Catch 'Em all circulation incentive end?
February 28th
What is the deadline to submit entries for the Love Your Library Bookmark Contest?
February 27th
What are the three points you should check to see if a patron has an existing library card before beginning new card registration?
Name
ID
DOB
Name one of our new temporary staff members
Vece or Tyler
When should you email Sarah or Diana regarding an EMACS time off request?
When you submit it
When does the Hit the Books program end?
March 6th
Unadvertised grace period to pick up bookmarks from March 7th through March 13th
What is the deadline for participants to redeem their Hit the Books Reading bookmarks?
June 26, 2026