Inappropriate Dad Jokes
What are the DMS keystrokes for putting in Equipment Calibrations individually per equipment and mass by equipment type?
Individual Equipment - N Q E
Mass by Equipment - N Q D
Are we allowed to pre-setup NexSys machines? Why?
No, because the DCOP says so.
What three types of actionable circumstances are screeners allowed to apply to donors during the in-take process?
1. Unsuitable Veins
2. Unacceptable Reading Skills
3. Unsuitable Address
Name KED's Qualified Donor product item code and Applicant Donor item code?
Qualified: 04001316
Applicant: 11-00005
What are OR where do we get the acceptable ranges for Refractrol QC controls?
Normal 7.2 - 8.0
Abnormal 4.0 - 4.8
These are taken from the factory assay sheets that are shipped with the controls. The range is NOT 6-9, this is donor's acceptable Total Protein range.
Name all daily QC's that are required to be performed in the morning for the Donor Floor.
NexSys Daily Weigher Checks
Donor Floor Area Temperature
(NOT DONOR FLOOR AREA CLEANING)
How many ice packs per plasma sample shipping container?
5.
Name the proper order of opening and performance of daily morning screening QCs?
Assemble safepettes.
Check weight scale levels and zeroing.
Perform area temperature verification in DMS.
Pass weight scale in DMS.
Perform Welch Allyn daily check and pass in DMS.
Perform Hematastat daily verification and pass in DMS.
Perform temperature, distilled water, abnormal, normal on refractometers. (TDAN)
Are you allowed to start scrubbing the donor's arm prior to the volume being performed? Why?
No, because the DCOP says so.
We volume at the program volume screen to allow the opportunity to update the volume if it was programmed incorrectly. Proceeding beyond that screen prevents us from being able to edit that volume.
Are you allowed to put anything in the Manager's Box in the Bio Room?
No!
After failing a donor for 3 consecutive OOL High Pulse the donor refuses to remain in center to be counselled. What do you do?
Immediately take the chart to a phys sub so that they can apply the required deferrals to the donor to ensure the counselling is performed upon return.
Just setting the chart in the deferral bin is not acceptable.
When entering a volume at complete worksheet you notice you are typing 698 when the donor is set to collect 690 per their weight, what should you do?
PRIOR TO SAVING. Double check the volume on the bottle AND the chart to ensure you read the number properly. Inspect the supplemental label to see if an overdraw was documented. If no overdraw documented investigate with the DCing phlebotomist.
What is SISPQ?
Strength
Identity
Safety
Purity
Quality
A qualified return donor present to donate with a gang related tattoo on his forearm. This tattoo is documented on the body from his applicant visit. Is this donor allowed to donate?
Yes. Applicant donor's will not be accepted with tear drop facial or known gang related tattoos. All current qualified donors are grandfathered in. If they lapse and become applicant they will no longer be accepted.
Are Bio Boxes, empty or full, allowed to sit on the floor in the bio room?
No!
If you have a question what is the proper chain of command?
Employee -> Area Lead -> Production Supervisor/Training Coordinator -> Assistant Manager -> QA -> Google -> Matt/Meredith
Multiple Choice: A piece of equipment stops working. What do you do?
A. Put a "Skip Me" sticky note on it.
B. Turn it off and push it into the corner.
C. Bang on it to see if it works again.
D. Notify a member of the leadership team and remove from service.
D.
It is 7:00 PM. There are 17 donors actively donating. There are 3 phlebotomists in the building. You are scheduled off at 7:00 PM. What do you do?
Ratio is 6:1. For every 6 donors donating we need 1 trained phlebotomist on the donor floor to monitor. You cannot leave until ratio allows.
Name all steps required in removing a NexSys machine from service.
Document the error message/reason, control #, and removal from service on the ETL. Wait for plasma processing to complete the worksheet. Once completed open a Incident Report (NQI) and then inactivate the machine (NQQ). The machine is then wheeled into the repair room and a OOS tag is affixed onto the equipment.
Who is responsible for cleaning the bio hazard room?
Our staff. Janitors are not allowed in that room.
Name all points in the process where we identify the donor during a qualified donation.
1. After retrieving chart to verify the correct chart was pulled.
2. When you pull the donor up in screening. (Hot Key N from DDD)
3. Prior to setting up the donor.
4. At volume.
5. Prior to phlebotomy.
Name Matt's FOUR most important things he looks for in people.
1. Good attendance.
2. Moving with a sense of urgency and prioritizing tasks. (Processing Times)
3. Doing as you are told. (Follow SOPs)
4. Positive attitude.
How is PROPER donor identification to be performed prior to setting up the donor on the NexSys machine, at volume, and prior to Phlebotomy.
Ask the donor for the full name and last 4 of SSN. Compare the name and SSN to the DIC and label set. Verify the donor matches the photo printed on the DIC. Verify the control number affixed to the donor card matches the control number listed on your label set.
What are potential repercussions of failure to properly identify your donor?
Screening the wrong donor (Identity). Label swap (Identity). Underdraw/Overdraw (Safety). E&A (Quality). Retraining and annoying CAPAs.
Terminations...
Angry Matt & Meredith. Boo boo face employees.
List the proper steps in regards to inspecting the Saline spike for free flowing saline.
Hold the bag 18-24 inches above the desk of the machine. Remove the stat and watch for free flowing saline. If saline is free flowing restat and inspect the setup. If not free flowing gently squeeze the bag to inspect for free flow. Hang bag onto pole.