Back to Starbucks We Go!!
Finish this sentence:
Our Success Starts and Ends with our.......
GREEN APRON PARTNERS
What are the some of the NEW products with Spring Launch?
*Iced Cherry Chai *Cherry Cream Cold Foam *Jalapeño Chicken Pocket *TRUFF (Original & Jalapeño Lime - limited time offering only 1 pack per customer) *Starbucks Sunsera Blend *Starbucks Iced Energy Tropical Peach & Blueberry Lemonade
What are the dates that hourly PDCs take place and what should SMs do to prepare partners?
2/3-3/2
Print and post the Invitation in the BOH by their schedule poster with dates when partners are scheduled for their PDCs.
By when should SMs update their Store Action Plans to include PES Feedback?
Whatever you have communicated! Share your plan
3/4/25
Feedback should be provided between 2/3-2/24. SMs should consider how they will incorporate store level and district level trends in their SAPs.
How are you ensuring that DMs, SMs are staying current on BTS updates?
share ANY of your best practices...
RDs and PRO validating scheduled time for weekly review of resources.
Creating regular space on huddles to understand execution
Office Hours for the SMs
What change has been made to the cake pop and what pastry are we saying goodbye to?
Cake pops have 3 day shelf life.
Ta-ta Old Fashioned Doughnut! Do not forget to pull the tag!
LACCAL ranks ____ in Hourly Engagement in US Business at _____%
LACCAL ranks #2 in Hourly Engagement in US Business at 70%
When will the SPA Tool go digital?
2/20-2/27!!
What tool should we be using to observe and coach the 5 Key Moments in stores?
Deep Dive Observation - Siren Craft System
What year did Anniversary Blend Launch?
1996 - to honor our 25th Anniversary 💚
Requesting a refill
The customer may choose from the any of the following refill items, regardless of their original beverage.
List any of the four
1. Brewed coffee (including misto or Nitro cold brew)
2. Brewed Tea
3. Iced coffee
4. Iced Tea (excluding tea lemonade or refresher base)
What is changing in the digital SPA Tool?
You’ll now see the Availability Health Score, to easily identify when your partner availability meets your planned forecast for expected demand over a 3-week period, and where there may be opportunity.
There is no longer a need to copy and paste partner information week to week – edit it, save it, and watch it carry over! Let us know what else you like or would like to see in the comments!
What new Procedure should be done a minimum of 3 times a day and by whom?
Coffee & Espresso Quality Tasting Procedure
Done 3 times a day by ALL store partners. (Every partner should complete this once per shift)
What are SOME of the Spring Training activities and when should they be completed by ALL partners?
Training completed by 3/3.
Taste, Describe & Consider how you will connect customers to the following: Sunsera Blend, Anniversary Blend, Iced Cherry Chai, Iced Lavender Oat milk Latte, Iced Lavender Cream Oat milk Matcha & Caramel Macchiato
What changes will be made to Shift Market Place and what is recommended best practice?
2/21: we are expanding visibility to available shifts in Shift Marketplace across districts! Partners will see available shifts at even more stores – no need to borrow into individual stores in districts. Remember to get SM approval for any overtime and work with your SM if you need to end any borrowing associations within your district.
LACCAL ranks ______ in SM Engagement in US Business at________%.
LACCAL ranks #1 in SM Engagement in US Business at 89%