Ground
Weight limit for FedEx Ground
What is 150 lbs?
An added fee (Saturday Delivery, On Call Pick Up, Signature Required, Additional Handling, etc.)
What is a surcharge?
Weight minimum for Freight shipments
What is 150lbs?
These discounts are an additional percentage the customer can get based upon annual spend
What are Earned Discounts?
1-800-463-3339
What is customer service phone number?
Capable of delivery to US residential addresses, P.O. Box and military bases
What is Ground Economy?
Must be enabled on account in order to use this service.
Slower and cheaper then FedEx Home Delivery
Delivery by 4:30pm to most areas
What is Standard Overnight?
Flat-rate Freight shipping
What is Freight Box?
If a customer would like to begin using Freight Box, a separate FedEx Freight Box account is required. Create a CR.
Result of being on cash only status
What is discounts will not apply?
Any discounts on the account will not be applied until the customer updates the credit card on file.
Free packaging for this service can be picked up at local FedEx offices or ordered online
What is Express?
Two countries (besides the US) that Ground service can ship between
What is Canada and Mexico?
Express service that includes any applicable residential, delivery area, and fuel surcharges. FedEx envelopes must weigh 10 lbs. or less, and FedEx paks, boxes, and tubes must weigh 50 lbs. or less.
What is One Rate?
Anyone can ship One Rate. Customers on SAM pricing get One Rate Special Pricing for even better rates!
Cost of an LTL On Call Pick Up
What is $0?
However additional surcharges could apply including but not limited to:
SAM UP Ground Volume Discounts (Domestic)
What is:
20% Ground
Earn gift cards and merchandise from brand-name retailers
What is My FedEx Rewards?
1. Activate Offer: You’ll receive a new offer on the first day of every month. Just activate your monthly offer before the 15th, and all your eligible shipments count towards your rewards.
2. Ship and Print: Every eligible shipping or printing service you use will count toward your rewards.
3. Redeem Rewards: Choose a gift for yourself or surprise an employee with a reward.
Your FedEx automation system alerts us when you’ve created the first shipment of the day and need a pickup. We will pickup same day or next day based upon cutoff time.
What is Automated Pickups?
Cost: $17/week. No fee during weeks with no FedEx Ground pickups.
This option is for customers who have at least 1 package per scheduled pickup day and generates at least $50 Express average daily revenue
What is Regular Scheduled Pickups?
Cost: Free
The difference between FedEx Freight Priority and FedEx Freight Economy
What is speed and cost?
The only Express service that is not discounted with SAM pricing
What is First Overnight?
Required annual spend to ship firearms with FedEx
What is $10K/year?
We will refer to sales to have an account executive approve the customer.
Commodities shipped by Ground posing risks to health, safety, property, or the environment
What is Hazardous Materials ("HazMat")?
Customers need to be approved to ship HazMat.
Commodities shipped by air posing risks to health, safety, property, or the environment
What is Dangerous Goods ("DG")?
Customers need to be approved to ship DG.
Highest LTL discount a customer will receive on SAM UP
What is 83%?
VD 70% + ED 13%
Provides highly competitive last-minute international shipping rates for US based customers
What is Great Rates?
A customer wants to begin shipping alcohol with FedEx. You must...
Create a CR for SRT to call them to assist with Alcohol Shipping Enrollment.