This Agency celebrated 10 years in business this December!
What is Stephanie Fetzer State Farm
Not sure what CRI is? Don't ask this department because they don't know either. They are known colloquially as the "Policy Prevention Department"
What is Underwriting
This team member has had the highest P&C production across the board this year.
Who is Genna
Number #1 reason for Homeowners Claim in MN
Wind/Hail
In less than 1 month, this promotion will be in full swing!
What is Fast Start?
This agency brought a long-time intern on board full time this year!
What is Zach Fetzer State Farm?
Reach out to this department within PLCC for any help with billing, or policy transaction questions. Also, the counterpart to the department mentioned in the previous question in this category.
What is PLCC Service?
Biggest MN Sports fan in any room.
Who is Joey
If your car is damaged beyond repair, it will be considered this.
What is a total loss?
Become producer of the month on team member front earn this $$ of allowance for dinner!
What is $100?
If you are confused about a spread on a customers monthly bill, Reach out to this department and they'll also be confused.
What is SFPP?
This team member's partner went to High School with Noah
Who is Sydney
Did your claims estimate not cover all the damages to your home? Oops, silly State Farm. Have your contractor submit these and State Farm will review.
What are supplements or supplemental photos
With this Fetzer promotion, if you get more than 100 policies on the board, you get some cash!
What is the Back Board Bonus (or some variation of that)
This agency is on track to pass 700 google reviews this year!
What is Stephanie Fetzer State Farm?
Is your customer having trouble with the website or their mobile app? Send them to this department. Don't go too far though, they will be routed back to you shortly feeling just as confused as when they called in.
What is Tech Support?
This team member has a dual citizenship. One in the USA and one in Luxembourg!
Brooke
Service team's time to shine! This is the phone number for ILR.
What is a 855-259-8568
Go out and get some NOs with this most recent promotion.
What is NOvember
This Agency had 2 record breaking production months this year!
What is Stephanie Fetzer State Farm?
This department is made up of the people who actually know how rate is calculated because they are the ones that do it. Don't ask them how they do it though, that's trade secret.
What is the actuarial department?
This team member came to us all the way from Reno, NV!
Jesse
Most common in ERS claims, this type of check can be written by team members and sent directly to the customer.
What is Agent Draft Authority or ADA?
The monthly winner of this promotion gets a Happy hour on the Fetzers!
What is The Fetzer Agency Pride in Performance Award!