Otter
Menu
Team Members
Salesforce
FF FAQs
100

Explain Otter in one sentence 

What is a tablet that consolidates all your delivery orders into one screen?

100

Color of the highlighted cell when you add changes

What is orange?


100

Katie sold ____ door to door before FutureFoods.

What is terminix pest control?

100

A lead turns into ___ when converted in Salesforce.

What is an account?

100

How does pricing work?

We have a cost neutral model where we make sure you are making the same margins as you are currently. We take a 15% commission on top of the delivery fees you are already paying, but most of our customers just increase the price of their items on our brands so that the consumer covers our costs. 

200

The phrase for getting rid of an item on an OFO quickly

What is 86ing?

200

Where do non Entree Items get edited?

What is modifier tab?

200

Gaby's birthday

When is September 30th?

200

These fields need to be filled out before sending a contract.

What is First&Last Name of DM, legal entity, FF commission, and Otter price weekly?
200

Explain the objection "how do taxes work?"

We send you your w-9 at the end of the year, and you will pay your taxes normally, similar to other third party delivery platforms.

300

Easiest way for a customer to fix a printer issue.

What is chatting into Otter on the tablet?

300
How do you make a change on a already submitted menu?
Email support@futurefoods.io about the changes that the operator requested.
300

The first hire of Future Foods

Who is Jeremy?

300

Phone number that drivers would call goes here.

What is account field phone number?

300

How many Docusigns do I need to send for multi-locations with the same entity and banking info?

What is one?

400

Explain the use of two separate tickets from the Otter printer.

One ticket prints out the delivery platform item name of our brands. The second ticket prints out Kitchen print item names so the kitchen knows what to make.

400

Steps after Additional Info Required on Salesforce

What is check onboarding notes, make corrections, and then put opportunity stage back into Menu Approved

400

Jaime's daughter's name

Who is Mia Valentina?

400

The rep who has the most live points. 

Who is Ben Densmore?

400

What does FutureFoods do when a city mandates a lower OFO fee?

What is pass on the savings mandated by city?

500

Steps for Pausing Stores on Otter

Click into the tablet, upper right hand side of the tablet press the 3 dots, and flip the switch to pause store

500

How do you properly copy a mastermenu?

What is going into your FutureFoods google drive, select file, go to make a copy, rename sheet with BrandxAccount Name, select correct folder with your name on it and then hit share with everyone. 

500
Hiseo's career path at FutureFoods.

Sales Rep - Creative Producer - Onboarding & Training Manager

500

First step when receiving a new lead.

What is checking for dupes?

500

FutureFoods send out payments from ___LLC on ___ day.

What is Kitchen Concepts and Wednesday?

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