Telus
Does Telus provide unlimited data to its Customers?
Yes
What Impulse Factor begins with the letter F?
Fear of Loss
Sales are a transfer of?
Energy
Taking Proper Notes and maintaining ear contact are key elements of this great work habit?
Work your territory properly
Do we offer phones here at Inkeros?
No
Does Telus Mobility offer family bundling pricing discounts?
Yes
Showing the customer this is Simple and Easy and not a Hassle is related to what impulse factor?
Urgency
Punctuality builds Trust. It shows you are reliable and dependable all relate to what Great Work Habit?
Being On Time
You want to create a WIN WIN WIN situation using this Great Work Habit
Respecting the CX and the Client
Does Koodo Provide unlimited data to its customers?
NO
What is the standard MOB Activation Fee?
70$
Everyone wants what everyone else has is related to what impulse factor?
Jones Effect
Optimizing your Queue Time is related to this Great Work Habit?
Work a full day!
How do you make it a WIN for the customer?
Better Quality, Better Price
How many countries can you call with an International Calling Plan on Koodo?
27
Where are customer's Sim Cards Shipped?
Their Billing Address
Showing you are not attached to the sale is related to what impulse factor?
Indifference
preparation breeds confidence is a core fundamental of what Great Work Habit?
Be Prepared
Secure the Bag! is related to this Great Work Habit
Understand your Oportunity
What discount does the customer qualify for if they have both internet and mobility?
Mobile and Home
What is the max amount of lines we are able to sign up customers for?
6
What is the Acronym for the 4 Impulse Factors?, It is also a Mountain in Japan
FUJI
If you are not on time what are you?
SUS!
Knowing your script so well that you can pivot the conversation to a yes or a no is related to what great work habit?
Take Control
If someone has a Koodo Plan and wants to switch to Telus, Can we do this?
NO! (No internal migrations)