This organization wrote the BABOK.
What is the IIBA?
Anyone who is impacted by or can impact a project is called this.
What is a stakeholder?
Features and functions of the solution.
What is product scope?
This method involves observing people quietly, like a polite detective.
What is observation?
A requirement is a “usable representation of a ______.”
What is a need?
The practice of enabling change by defining needs.
What is Business Analysis?
This instructor enjoys spending time in the Adirondacks, completed a BA traineeship and later earned an ECBA in 2019.
Who is Kerry McCann?
This scary term describes extra work sneaking into a project without formal approval.
What is scope creep?
This instructor used to teach Microsoft Excel and Access classes at the Department of Tax & Finance.
Who is Morgan Snyder?
These requirements describe WHAT a user needs to do.
What are user (stakeholder) requirements?
This project approach uses iterations and expects change as the project progresses.
What is Agile (Adaptive)?
This chart shows who is Responsible, Accountable, Consulted, and Informed.
What is a RACI chart?
This instructor enjoys roller‑skating, traveling, and dancing in their spare time?
Who is Micheline Ajaye?
This elicitation technique involves reviewing existing documents without talking to anyone.
What is document analysis?
This MoSCoW category means the system cannot go live without it.
What is “Must Have”?
This instructor has a bachelor's degree in human development with a double minor in English/Psychology (concentration of counseling psych).
Who is Janie Breen?
This type of stakeholder often knows EVERYTHING about a specific topic.
What is an SME (Subject Matter Expert)?
This type of scope describes the actual work tasks needed for a project.
What is project scope?
This is the BA superpower of guiding a meeting while remaining neutral and keeping everyone calm.
What is facilitation?
This instructor earned a dual‑focus business degree from SUNY Albany.
Who is Jon Licht?
A diagram showing system boundaries.
What is a context diagram?
These fictional characters help us understand user motivations, behaviors, and goals.
What are personas?
This BA spent eight years in the private sector before joining NYS.
Who is Sindhu Matta?
This technique asks participants to rapidly generate ideas (preferably without judging them).
What is brainstorming?
This type of requirement describes how to get from “today’s system” to “tomorrow’s system.”
What are transition requirements?