HELOC
Home Equity Line of Credit
What procedures must be followed to provide a client with their digital banking username?
Standard Verification and Innovis
What type of animal is referred to as a "joey?"
Baby Kangaroo
What vegetable does Shrek compare himself to?
Onion
According to the U.S. Constitution, the president is part of which of the three branches of government?
Executive
DDA
Demand Deposit Account (checking)
What tab in Compass is used to obtain details about the Ownership Status of a token?
History tab
What is the largest mammal?
Blue Whale
This actor starred in "How I met Your Mother" and "Doogie Howser M.D."
Neil Patrick Harris
Who painted the Mona Lisa?
Leonardo Da Vinci
CD
Certificate of Deposit
What is required to be submitted when a caller fails verification?
Fraud Incident Form (FIF)
What bird can fly backwards?
Hummingbird
What is the given name of the wrestler known as "The Rock?"
Dwayne Johnson
Which element is represented by the chemical symbol of "Au"?
Gold
IRA
Individual Retirement Account
After verification, what must you do before proceeding with the call?
Review 30 calendar-days of call notes
What color is a polar bear's skin?
Black
In the movie "Castaway," what sports ball is Wilson?
Volleyball
The Statue of Liberty was a gift to the U.S. from which country?
France
ACH
Automated Clearing House
What system is being used to verify external transfer accounts?
Plaid
Which sea creature is known for its ability to regrow its arms?
Starfish
What is the name of the vigilante in TMNT that wore a hockey mask?
Casey Jones
Who was the sixteenth president of the United States?
Abraham Lincoln