Does the bank reserve the right to reject any Power of Attorney documentation presented?
Yes.
What are the only two forms of required documentation needed to establish a Rep Payee account?
Are we archiving or retaining any original Trust documents from the customer?
No.
Can you export any changes on Fiduciary Accounts without collecting all required documentation and gathering all signatures first?
No.
Exceptions should be limited and require management approval.
Do all Power of Attorney types terminate upon death of the principal?
Yes.
Who is the tax pointer on Rep Payee accounts?
The owner. NOT the Rep Payee.
In lieu of the customers Trust documentation, we now require what?
An Internal "Trust Certification".
*This will prompt in BPM when "Trust" is selected within the workflow.
There will be situations where a Fiduciary Account is complex or your teams may have questions, who should they utilize?
1. Their Direct Managers
2. Fiduciary@midambk.com
What other reasons (2) may a POA terminate, aside from death of principal?
What is the "Account Ownership" of a Rep Payee account?
Individual.
Relationship codes:
-Owner
-Rep Payee
Who fills out the Trust Authorization?
The customer.
It is appropriate that we ask the questions and type in the information, but the answers must come from the customer based on their Trust Documentation.
What are the 5 types of Fiduciary Accounts?
1. POA
2. Rep Payee
3. Conservatorship
4. Estate
5. Trust
Out of the following Power of Attorney document types, which types are typical for Financial POA's?
If a Rep Payee changes, are we able to keep the existing account and change signers?
No. A new account must be established and the current account closed.
What type of accounts may be opened for Trusts?
Personal.
When items require an approval from ABM or more senior, if their manager is not in branch, how will your team obtain approval?
BM extension 1020 will ring all ABM and BM's
Walk us through reviewing POA paperwork and key items you are looking for prior to proceeding with account changes. (8 steps)
How should a Rep Payee account be titled?
Jim Smith by Mary Smith Representative Payee
Does the Trust Certification need approved prior to proceeding with the account?
If so, by who?
Yes.
Must be approved by an ABM or more senior.
Are the procedures available set in stone, or is this a pilot? Is the RPG requesting any and all feedback?
PILOT.
YES.