MSU
Safety
Process
ServiceNow
100

The maximum recommended speed for towing a Mobile Unit on the highway?

What is 65 mph

100

Can you save a mobile mounting structure from tipping, falling, or rolling with your body?

No. No you can not. Do not attempt.

100

What should you include in a work order's notes before closing the work order?

- Pictures of the trailer
- Detailed description of the work you performed

100

Adding a new agent in ServiceNow can be performed by who?

The company manager or manager of the "assignment group"

200

The camera and “brains” of the LVT product are located at the top of the mounting structure within a tripod mount casing. What is this part of the mobile surveillance structure called?

The Live Unit

200

This is the URL of the website that displays safe locations to dispose of fuel?

 What is
 www.earth911.com

200

If you arrive at a location and you cannot find the MSU what steps should you take?

1. Verify with POC if their contact info is listed
2. If the POC is not listed call support and ask to verify location
3. If the unit is not at the location leave detailed notes/pictures proving you are onsite
4. Close task as incomplete after talking with tech support

200

True or False? - It is ok to close all completed work orders when you finish the day

False - All work order should only be closed by the technician that performed the work while onsite

300

How many batteries are in an EFOY Live Unit?

4

300

These are the three items of PPE that are needed to perform MSU work for LVT?

What are -

  • Hard hat (class C, HV)

  • Eye protection that provides proper shade and side protection

  • Visibility vest (minimum Type R, Class 2)

300

If you are deploying an EFOY Trailer from your lot for a new setup you need to make sure that the unit has this on it before delivering and setting up the unit. 

All cartridges must be full before delivery

300

What is the link to sign in to ServiceNow from a web browser?

400

MET stand for?

What is Mast Enhancement Tool

400

When cranking down a mobile mounting structure's mast, where should one stand in relation to the crank?

Stand directly in front of the mast in case of the unlikely event that the mast cable breaks

400

You have a work order assigned to you that is 3 hours away from your business location. What should you do?

a. Reject the work order and let dispatch know that this is outside your territory
(If you are unable to service the location)

b. Reach out to dispatch and make sure that this was appropriately assigned to you and work out how much it would cost you to perform the work
(Get all approvals in writing for invoicing purposes)

400

What is the best way for a partner to measure if they are completing work on time in ServiceNow?

Work is completed before the "End Window" expires

500

This is the weight of the mobile unit?

What is 1,800 lbs

500

What are the 2 steps for properly and safely rotating a unit by hand?

  • DO NOT move the unit by hand over any distance. The wheel of the tongue jack is only for rotating the unit.

  • Front outrigger legs MUST be extended, with the jacks no more than 2 inches off the ground, while rotating a unit by hand.

500

What are the charge controller settings for AGM units?

Absorb
- 29.0V
- Time 120M
FLT
- Volts 26.4
Advanced
- ENDAMPS 0.0A
- REBULK 25.0V
INPUT MENU
MODE
- SOLAR ON
SETUP
- SWEEP INTERVAL 3MIN
LOAD MENU
FUNC
- MANUAL ON
SETUP
LOW BATT 22.6V
- RECON 24.0V

500

There is an LVT app coming out in the near future. Where will you access the app?

In the work order for a setup

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