Labeling Solutions
CRM
Customer Pain Points
Cryostat Tips and Tricks
Before They Were Famous
200

This labeling system thermal transfer prints on slides and control slides, but not cassettes. 

What is the ESPO II Printer?

200

when a user toggles a Lead from this Status to this Status, they have completed the first step toward qualification.

What is New to Contacted? 

200

Brittle paraffin blocks are usually caused by this issue.

What is overheating?

200

Poor section quality on a QS12 is most commonly caused by being worn.

What is a dull blade?

200

With past experience playing in wiffleball, cornhole, darts, bowling, and dodgeball leagues, you want this leader on your team for lawn games.

Who is Joe Zorat? 

400

Choosing the correct labeling solution most directly reduces this lab risk.

What is misidentification? 

400

This green phone-shaped button is used to convert a Lead into an Opportunity. 

What is the Qualify button? 

400

Cryostat downtime most often impacts this clinical outcome.

What is same-day diagnosis? 

400

Excess frost buildup inside the QS12 chamber usually indicates this maintainance issue.

What is poor door sealing?

400

This leader once made and sold pizzas at the Harley Rendezvous.

Who is Sandy Cummings?

600

UV laser labeling improves durability against these two common lab chemicals.

What are xylene and reagent alcohol?

600

This record stores the individual people you interact with.

What is a Contact? 

600

Variability in section thickness usually points to this microtome equipment issue. 

What is microtome alignment or wear? 

600

If sections are curling or compressing, this QS12 setting should be checked first.

What is section thickness? 

600

This leader is a contributing artist for the Museum of Modern Art in NYC and they have a lifetime pass!

Who is Mark Zacur? 

800

This built-in feature allows the S100, S200, C300, and C301 to operate without an external PC.

What is a built-in touchscreen computer?
800

This field answers the question, "How much could we win?"

What is Estimated Revenue? 

800

Emergency repairs usually cost more than this planned activity. 

What is preventative maintenance?

800

Routine daily cleaning of the QS12 helps prevent this common performance problem. 

What is ice buildup? 

800

This leader has not only been skydiving, they've also met Bruce "The Boss"

Who is Sheridan Falvo? 

1000

The LP16 printer package includes an MSI monitor with preloaded software that is formatted to document this information during surgery.

What is Mohs case data? 

1000

These five CRM activity types prove customer engagement after opportunity creation. 

What are Appointments, Conversations, Emails, Phone Calls, and Tasks? 

1000

Manual processes most often slow down these two processing steps.

What is labeling and coverslipping? 

1000

Inconsistent cutting performance after blade changes often points to this being improperly adjusted. 

What is the blade edge? 

1000

This leader has driven tow trucks, a 1977 Monte Carlo, and knows how to fly single engine planes.

Who is Steve Luke? 

M
e
n
u