Fierce Conversations
These are the six types of common reactions to uncomfortable conversations
Pretending not to know, Confusion, Resistance, Defensiveness, Rational Barrier & Emotional Slush
“I don't understand...” is an example of...
Confusion is correct!
An example of this type of reaction is “It wasn’t my fault, it was because of _____.”
Defend is correct!
Crying is an example of what type of common reaction?
Emotional Slush is correct!
“It’s not my fault I didn't understand, it’s because you wrote it wrong.” Is an example of what type of common reaction?
Defend is correct!