The newest Learning Team member, having joined the team in 2023, who grew up in Minnesota but now lives in California.
Who is Kari?
The most recent addition to the Fierce Conversation models offered (launched in 2023).
What is "Resilience?"
The first question the facilitator typically asks, upon starting a session, that encourages people to interact/contribute.
What is an "icebreaker" question?
The first step to any new initiative, also one of the first documents in the Implementation Playbook.
What is the "Project Planning or Program Planner"?
The name of the snowman that comes to life upon wearing an old silk hat.
Who is "Frosty the Snowman"?
The Learning Team member who worked in India and Brazil before joining Fierce.
Who is Luis?
The application that connects to a wearable device to measure one's stress levels based on Heart Rate Variability.
What is Pulse?
3 ways which virtual facilitators can encourage participation and engagement.
What are (any 3 of these): Chat, Polls, Reactions/Raise Virtual Hands, Unmute and speak, Small group breakouts, Whiteboards/Annotation Tool?
How many main sections are there in the Implementation Playbook?
What is 5?
The name of the helper that reports back to Santa every night, whether you've been naughty or nice.
Who is the "Elf on the Shelf"?
The Learning Team member that is comparable to an Air Traffic Controller, making sure everything (and we mean EVERYTHING) runs smoothly and has an insatiable love of books, dogs, coffee, and wine.
Who is Kiersten?
The personality assessment that is being incorporated into Fierce's newest offering: Fierce Factor Team.
What is DISC?
This is an uncomfortable, but undeniable, way to view your delivery style and content knowledge.
What is recording yourself (and watching back)?
The location of where we can find the Implementation Playbook.
What is "https://fiercelearning.com/UserCourse/Index" - upper right hand is hyperlink (in blue) - Implementation Playbook
This is the highest-grossing Christmas movie of all time.
What is "The Grinch"?
The Learning Team member who is addicted to racket sports (badminton and pickleball).
Who is Ellen?
Which conversation model is delivered the least frequently?
What is Negotiations?
Fill in the blanks: "A ______ on the side, not a _____ on the stage."
(Hint: Complete the phrase that reminds us that a facilitator can leverage the collective wisdom of the group and doesn't need to have all the answers.)
What is "A guide on the side, not a sage on the stage?"
The following are examples of the components of which section of the Implementation Playbook: Recognition email template, Manager Toolkit, MyCoach 1 liners, Fireside Chat Communications.
What are the tools included in the "Sustainability" section?
These are the names of all 9 of Santa's reindeer.
Who are Rudolph, Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner and Blitzen?
The vegan member of the Learning Team.
Who is Joe?
The number of conversation models in total that Fierce currently offers (not including Fierce Factor Team).
What is 9?
This is one of the best ways to respond to a pushback question.
What is "asking the participants to share their perspectives?"
These are Kirkpatrick's 4 levels of evaluation criteria (found in Measuring Success section of the Implementation Playbook).
What are Reaction, Learning, Behavior, and Results?
An iconic Christmas song that was released on a No. 1 Christmas album in 1994—but didn’t reach No. 1 on the Billboard Hot 100 singles chart until 25 years later.
What is "All I Want For Christmas Is You"?