Who Can File?
Steps in the Process
The Tribunal
Outcomes & Remedies
100

Who can file a human rights complaint in BC?

Anyone who believes they’ve been discriminated against under the BC Human Rights Code.

100

What is the first step in filing a complaint?

Submit a written complaint form to the BC Human Rights Tribunal.

100

What is the BC Human Rights Tribunal?

An independent body that hears and decides discrimination complaints.

100

What can the Tribunal order if discrimination is proven?

Compensation, policy changes, or corrective actions.

200

How long after discrimination occurs can someone file?

Within 12 months/one year of the alleged discrimination.

200

What happens after the complaint is accepted?

The respondent is notified and given a chance to respond.

200

What standard of proof does the Tribunal use?

Balance of probabilities (more likely than not).

200

Can a complaint be dismissed?

Yes, if there isn’t enough evidence or it’s outside the Tribunal’s jurisdiction.

300

Can someone file on another person’s behalf?

Yes, with their permission or if they cannot file themselves.

300

What is mediation used for?

To help both sides reach a voluntary agreement before a hearing.

300

How many people usually decide a case?

Typically one Tribunal member.

300

What type of compensation can be given?

Money for injury to dignity, lost wages, or expenses.

400

Name one reason a complaint might be rejected.

Filed too late, lacks details, or doesn’t involve a protected ground.

400

Who reviews the complaint before it’s accepted?

The Tribunal registry staff and a Tribunal member.

400

What does the Tribunal look for when deciding cases?

Whether discrimination likely occurred based on evidence.

400

Can the Tribunal order policy changes?

Yes, to help prevent future discrimination.

500

Can complaints be filed anonymously?

No, the respondent must know who filed it.

500

What happens if mediation fails?

The case moves forward to a formal hearing.

500

How can a Tribunal decision be challenged?

Through a judicial review in BC Supreme Court.

500

What does “balance of probabilities” mean?

That it’s more likely than not that discrimination occurred.

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