Address Change
RX
Rx Claims
Billing
Duals
100

This screen shows demographics.

What is PEDM?

100

This is the AEP for Medicare members.

What is Oct 15th through Dec 7?

100

This means the claim paid through.

What is PWE or PAC?

100

This payment is completed over the phone and posted the same day.

What is a one time/same day payment?

100

What states are not fully cost share protected?

What are Alabama and Florida?
200

This screen creates a task.

What is PATR?

200

This is added for not having drug coverage.

What is LEP?

200

This means the claim was denied.

What is DNI?

200

This payment method takes 90-120 days to process.

What is SSA deductions?

200

What screen in CI provides information on a member's Medicaid eligibility level.

What is MEVH?

300

These policies allow the member to be OSA for 12 months.

What are PPO and PDP

300

*Daily Double* This program is available for those needing assistance paying for their Part D premium, deductible, coinsurance and co-payments. 

What is LIS?

300

This means the claim denied do to a RTS.

What is error code 080?

300

This system is used to make a payment.

What is eBilling?

300

*Daily Double* The four basic eligibility criteria.

What are eligible for Medicare Part A and B, not have ESRD, live in service area and not have ESRD?

400

*Daily Double* Member must be advised of these things when moving permanently.

What is contact SSA and speak to mail order?

400

This is a state sponsored program designed to assist low income individuals with their prescription drug benefits.  

What is a State Pharmaceutical Assistance Program (SPAP)?
400

This means that the claim denied due to having other insurance.

What is a 090 error code?

400

*Daily Double* This is the time frame for a payment to post to a member account.

What is 2-5 business days?

400

The two options for Florida on the DBCC tool.

What are the Fl Hum Full and Fl Hum Subset?

500

This system is used to verify name changes made through CMS.

What is Litton?

500

Member is requesting coverage for a non-formulary drug.

What is a formulary exception?

500

This override is handled by the pharmacist. 

What is a vacation override?

500

This screen in CI is used to determine the member gaps of drug coverage. 

What is PCCV?

500

This policy potential has Medicaid coverage however, does not require the member is enrolled in Medicaid. 

What is the Humana Value Plus Plan?

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