Back to the Basics
What are the three primary group market segments?
Corporate, Association, SMERF
**Be able to identify and explain the differences between these three market segments.
Who should be a meeting planner’s first stop in the site review process?
The DMO
Who assumes the overall responsibility for the safety and security of the meeting?
The meeting professional
Building a room block is done during which phase of the housing process?
Prior to contracting with a hotel
A BEO stands for what?
Banquet Event Order
Meetings composed of members, who's attendance is voluntary and are responsible for registration is what type of market segment?
Association
What is the main purpose of a DMO?
To sell the city in which it is located
The venue and destination selection should be matched with what?
The goals and objectives of the meeting
Registration and housing are ________ aspects of the meeting planning process.
Critical
Textbook page: 172, slide 4
What is one of the largest expenses associated with a meeting?
Food and beverage
A stakeholder of a meeting is someone with a ___________ interest in the meeting's success.
Significant
(True or False): DMOs generally do not charge for their services.
True
An agreement between two parties that details the intention of the parties to do (or not do) specific things is called what?
A contract
When attempting to manage crowds, which two line queuing strategies could be used?
Straight-line queue or Serpentine queue
When considering audiovisual services, which audiovisual service is the most high-profile component of video services?
The projection
The micro view of the meetings profession incorporates what three elements?
The service industry, the hospitality industry, and meetings
A professional management company specializing in the design and delivery of events, activities, tours, staffing, and transportation that utilizes extensive local knowledge, expertise, and resources is called a what?
A Destination Management Company
When selecting a resort property for your venue why do you need to carefully consider the program?
So there is time to enjoy the resort and its amenities
Chapter 6 – Site and Destination Selection
Textbook page 103, Slide 25
Familiarity and comfort of registrants in using, internet tools, availability of translation tools, and reduced printing are advantages of what?
(Think about the category and chapter)
Web-based registration systems
Onsite meetings maintain clear and frequent _______ with the meeting team.
Communication
Textbook page 269, Slide 16
Meeting design teams consist of four key members. What are they?
The meeting designer
The meeting professional
The creative director
The meeting client
** Know what each is responsible for
How do DMOs make money?
They are funded through hotel occupancy taxes
What are the two risk variables that a good risk manager looks at?
Probability of a disruptive event occurring and the severity of the consequences
When building the room block there are key considerations to keep in mind, one of which is the housing bell curve. What two factors do you need to identify as the planner?
Peak nights and shoulder nights
Textbook page 185 – 188, Slide 25
What is the suggested space requirement per person for a comfortable arrangement?
13.5 sq. feet
(1.25 sq. m)
Tables (60 inches = 8 people / 66 inches = 9 people / 72 inches = 10 people)
Textbook page 241 – 242