Human Resource Planning
Learning and Development
Developing Strengths and Leadership Excellence
Team Effectiveness
Social Styles & Influencing
100

This term describes the process of reviewing talent to ensure the organization has the right people in the right roles at the right time.

Human Resource Planning (HRP) / Talent Planning

100

This widely used model states that 70% of learning occurs on the job, 20% from others, and 10% from formal instruction

The 70-20-10 model

100

Exceptional leaders typically have at least this many clearly recognized strengths.

Three or More

100

In Larson & LaFasto’s model, this is the foundation: a goal that is both specific and meaningful.

A clear, elevating goal

100

This social style is less assertive, less expressive, and focuses heavily on details and logic.

Analytical

200

These two elements are compared in forecasting to determine whether the company faces a surplus or shortage of employees.

Labor demand and labor supply

200

To ensure transfer of training, organizations must provide an opportunity to apply and create this kind of environment

A supportive climate

200

Great leadership is less about the absence of weakness and more about the presence of these.

Recognized strengths

200

According to Lencioni, this dysfunction sits at the bottom of the pyramid and undermines all others.

Absence of trust

200

This outcome of influence involves agreeing to a request but only doing the minimum because the commitment is external, not internal.

Compliance

300

This tool, also called a transitional matrix, tracks internal movement such as transfers and promotions over time.

Markov analysis / Transitional matrix

300

These individuals challenge people, listen well, give private feedback, and "shoot straight," making them essential to development.

Great coaches
300

This stage of development planning involves identifying actions that improve strengths and development

development action planning

300

Teams that thrive emphasize open communication and trust, creating this kind of collaborative environment.

A collaborative climate

300

Someone who flexes their communication to meet others’ needs is demonstrating this key interpersonal capability.

Versatility / Adaptability

400

This principle emphasizes that HR planning outcomes are only as strong as the information fed into the process

Garbage In, Garbage Out

400

Effective mentoring programs require this key characteristic (participation must be this, not mandatory)

Voluntary

400

These two components, along with organizational needs, form the “talent excellence sweet spot.”

Competencies and passions

400

This method helps teams avoid groupthink by encouraging multiple options and perspectives during conflict.

Multiplying the alternatives

400

Drivers and Amiables often experience challenges because their styles sit in this opposite relationship on the Social Styles matrix.

Diagonal opposition / toxic relationship

500

HR planning discussions follow three main sequential elements, which are...

Individual Development planning

talent review discussions

HRP presentations

500
Name two emerging AI-enabled trends currently transforming L&D

Examples include personalized learning paths, adaptive learning systems, AI mentors/tutors, VR/AR simulations, microlearning, or AI-driven skills mapping.

500

This type of flaw, if not addressed, can derail a leader’s career regardless of strengths.

A derailer or fatal flaw

500

Virtual teams require clear structure because they can’t rely on this form of easy day-to-day interaction that naturally builds trust.

informal or spontaneous face to face interaction

500

Influencing upward involves building credibility and presenting solutions. One of the most important strategies is aligning your idea with these.

The leader's goals, priorities, and interests

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