Chapter 7: Communicating in Social and Professional Relationships
Chapter 8: Communicating in Intimate Relationships
100
An explanation for an observed behavior
What is attribution?
100
Behaviors and characteristics that convey meaning without the use of words.
What is nonverbal communication?
100
Anything that distracts people from listening to what they wish to listen to.
What is noise?
100
The act of intentionally giving others information about oneself that one believes is true but thinks others don't already have.
What is self-disclosure?
100
Significant emotional closeness experienced in a relationship, whether romantic or not.
What is intimacy?
200
The set of perceptions a person has about who he or she is (two answers will be acceptable)
What is self-concept/identity?
200
Nonverbal signals of affection and affiliation.
What are immediacy behaviors?
200
Listening to evaluate or analyze.
What is critical listening?
200
A theory suggesting that people find uncertainty to be unpleasant, so they are motivated to reduce their uncertainty by getting to know others.
What is uncertainty reduction theory?
200
Repetitive activities that have special meaning for a family.
What are family rituals?
300
An expectation that gives rise to behaviors that cause the expectation to come true.
What is self-fulfilling prophecy?
300
The study of eye behavior.
What is oculesics?
300
Listening to learn. DOUBLE JEOPARDY!!!!
What is informational learning?
300
Closeness, as in how closely together people live or work.
What is proximity?
300
An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals.
What is conflict?
400
Any behavior that threatens one or more face needs.
What is face-threatening act?
400
The predisposition to attribute positive qualities to physically attractive people.
What is the halo effect?
400
Devices that can aid short- and long-term memory.
What are mnemonics?
400
A psychological theory proposing a fundamental human inclination to bond with others.
What is the need to belong theory?
400
Conflicts between two important but opposing relational needs or desires.
What is dialectical tensions?
500
A visual representation of components of the self that are known or unknown to the self and to others.
What is the Johari window?
500
The various behavioral forms that nonverbal communication takes.
What are nonverbal channels?
500
Paying attention to someone's words well enough to understand what that person is trying to communicate.
What is attending?
500
The beneficial provision by another person of a quality that one lacks.
What is complementarity?
500
A theory explaining how people in relationships negotiate the tension between disclosing information and keeping it private.
What is communication privacy management (CPM) theory?