O & T
Instilling in all employees prevailing attitudes, standards, values, and patterns of behaviour.
What is socialization?
The simplest and most popular technique for appraising employee performance.
What is a graphic rating scale?
The relative worth of jobs within a firm is determined by which method.
What is job evaluation?
The five government mandated benefits in Canada.
What are (1) employment insurance (EI), (2) C/QPP, (3) workers' compensation, (4) paid time-off, (5) pay on termination of employment?
The emotional and intellectual involvement of employees in their work, such as intensity, focus, and involvement in his or her job and organization.
What is employee engagement?
The state that results from the discrepancy between what the new employee expected from his or her new job and the realities of it.
What is cognitive dissonance?
A Performance Improvement Plan (PIP) is closely associated with which performance appraisal technique.
What are narrative forms?
The job evaluation method that IDs compensable factors and the degree to which each factor is present in the job and calculates a value for each job.
What is the point method?
The year Canada/Quebec Pension Plans (CPP/QPP) were introduced.
What is 1966?
The cost of turnover.
What is 150 to 250 percent of salary?
One of the most important and expensive assets of organizations.
What is a highly knowledgeable workforce?
The performance appraisal technique that combines the benefits of narrative, critical incidents, and quantified ratings by attaching a quantified scale with specific narrative examples of good or poor performance.
What is behaviourally anchored rating scale method (BARS)?
The three stages in establishing pay rates.
What are job evaluation, conducting salary surveys, and combining job evaluation and salary survey results.
Workers' compensation is what type of insurance plan.
What is no-fault?
When a poor performing employees leaves an organization.
What is functional turnover?
The list of (1) specific duties and (2) KSAOs required on the job are used in determining the training required for performing the job are found in which two HR/job documents?
What are the job description and job specification?
When supervisors tend to rate all employees either high or low?
What is strictness and leniency bias?
Jobs of approximately the same value or importance, as determined by job evaluation are grouped into ________.
What are pay grades?
The main two reasons for increasing healthcare costs in Canada.
What are increasing use of expensive new drugs and rising drug use by an ageing population.
Most common reason given for voluntary turnover.
What is a desire to find new challenges?
Online training costs about ________ less than traditional classroom-based training.
What is 50%?
The bedrock of performance management.
What are ethics?
The bias of when compensation specialists compare the wages they are evaluating to higher wages.
What is upward bias?
The leading cause of short- and long-term disability claims in Canada.
What are mental health issues?
The laws that require an employer to notify employees in the event that the employer decides to terminate employees without just cause.
What is reasonable notice?