Canada
Technology
C.C.Q.
Gear
Friends and Family
100

How much is standard shipping?

$7 CAD

100

What are the four categories of Columbia technology? 

Warm, Dry, Cool, and Protected

100

"Why can't I get all three of my $5 dollars in Greater Rewards applied to my order at check out?" The total of the order is $14.99

Because you can only use reward certificates in $5 increments, and the total must be more than the certificate amount. 

100

Which Mountain Hardwear sleeping bag would you recommend for a customer looking to only camp in the summer months? Style #1938431 or #1938481

#1938481 Lamina 30F/-1C

100

Name a child or pet of one of your fellow trainees

....

200

What are the two Canadian shipping carriers?

Canada Post and Purolator

200

What is gore-tex?

Waterproof, breathable fabric membrane used in tons of our gear to assist in waterproofing. 

200

"I just tried to place an order with you, but I don't know what is going on with it, can you check it out and let me know when I can expect it? My email is design.zuga@gmail.com and I tried to place my order on the 20th" What is going on with this customers order and how would you proceed in helping them. 

Cancelled reject. We'd let them know it looks like the payment didn't go through but we'd be happy to help try and check him out on our end. 

200

What is the Columbia PHG line? 

Performance Hunting Gear

200

Phillip's son, and Brandy's favorite college bartender

Malichi 

300

Which of our Customer Types are not available in Canada?

COL Greater Rewards and MHW Elevated Rewards

300

Which t-shirt would you recommend to a customer looking for a shirt to wear while they are out at the river all day? She hates being hot and sticky and doesn't like to reapply sun screen. Style #1938771, #1886141, or #1933821? 

1933821

300

"Do you offer military discounts and if so, how much is it, and how do I get it?"

We do! It's 10% and the discount is accessed via ID.me

300

All of our available Mountain Hardwear tents include one. They help protect you from the elements when you're inside the tent, and create vestibules for storing your gear. 

Rainfly

300

Who is your training group is in a band?

Grace

400

Canada Warranty and The Canadian Warehouse are located where?

London, Ontario

400

"I need an extremely warm AND waterproof jacket. I run very cold and hate having cold spots or any draft in my jackets so would prefer a baffled construction ro something similar. I know I will be in the rain for at least half the day so it must be waterproof." What women's COL jacket would you suggest?  

Heatzone™ 1000 TurboDown™ II Jacket

400

"I thought I received a coupon for being a SOREL member but I can't find it. Can you tell me how I get one of those?" How could you help this customer or verify if they'd get a code. 

SOREL sends out an anniversary code one year after your first purchase! We can verify if they're a loyalty member and when their first purchase is made.

400

What is something unique you notice about the new WOMEN'S JOAN OF ARCTIC™ WEDGE III ZIP BOOTIE, that is not offered in other Joan of Arctic boots and most other styles of SOREL's in regards to sizing? 

This new style is offered in WIDE!

400
How many children does Saige have

Five

500

Name four postal codes in Canada we DO NOT ship to

A0K 1N0J0M 1H0P0V 1B0R0B 0N0S0J 2M0V0P 1V0X0A 0S0X0E 0K0A0K 5V0J0M 1J0P0V 1E0R0B 0P0S0J 2R0V0P 1W0X0A 0V0X0E 0S0A0P 1A0J0M 1K0P0V 1G0R0B 0T0S0J 2W0V0R 1A0X0A 0W0X0E 0V0A0P 1G0J0M 1M0P0V 1J0R0B 0V0S0J 3C0V0T 1L0X0A 1H0X0E 0Z0A0P 1J0J0M 1N0P0V 1N0R0B 0Z0T0A 2R0V0T 1P0X0B 0C0X0E 1A0A0P 1L0J0M 1P0P0V 1V0R0B 1C0T0H 1R0V0V 1A0X0B 0E0X0E 1C0A0P 1N0J0M 1S0P0V 1W0R0B 1G0T0H 4G0V0V 1C0X0B 1B0X0E 1L0A0P 1P0J0M 1T0P0V 1Y0R0B 1H0T0P 1B0V0V 1E0X0B 1J0X0E 1N0G0G 1G0J0M 1V0P0V 1Z0R0B 1J0T1A 8K7V0V 1H0X0B 1K0X0E 1P0G0G 1M0J0M 1X0P0V 2G0R0B 1K0V0J 3B0X0A 0A0X0B 2A0X0E 1R0G0G 1N0J0M 1Y0P0V 2L0R0B 1N0V0J 3N0X0A 0B0X0C 0A0X0E 1W0G0G 1S0P0L 1A0P0V 2P0R0B 1Z0V0N 1M0X0A 0C0X0C 0B0X0E 1Z0G0G 1T0P0L 1H0P0V 2Y0R0B 2B0V0N 2B0X0A 0E0X0C 0C0X1A 1M1G0G 2C0P0L 1S0P0V 2Z0R0B 2C0V0N 3H0X0A 0G0X0C 0E0Y0B 1N0G0G 2R0P0L 2H0P0V 3B0R0B 2E0V0N 3S0X0A 0H0X0C 0G0 G0G 2W0P0T 1L0P0V 3E0R0B 2G0V0P 1B0X0A 0J0X0C 0H0 G0G 2Y0P0T 1Z0P0V 3G0R0B 2H0V0P 1J0X0A 0K0X0C 0J0 J0M 1A0P0T 2L0R0B 0A0R0C 0J0V0P 1L0X0A 0L0X0E 0A0 J0M 1C0P0T 3A0R0B 0B0S0J 0H0V0P 1P0X0A 0N0X0E 0G0 J0M 1G0P0T 3B0R0B 0M0S0J 0W0V0P 1S0X0A 0R0X0E 0H0

500

Name a technology that is only sold in outlets

Freezer coil

500

"How can I get in touch with you all if you're not open on Sunday?"

Chat

500

What is this years Columbia Star Wars collection called? 

Outer Rim Collection

500

Name a fellow trainees correct sign

<3 

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