Module 2 & 3
20 days
How long can it take for a case to be set up with DCSE through the Intake Process?
AOP and Genetic Testing
What are 2 ways paternity can be established?
No payments for 30 days and an arrears balance exists
When do enforcement actions begins?
NMSN
What notice is sent to employers when the NCP is ordered to provide HCC?
Case Events
What screen do we use to notes on the case?
The CP
Who is the best source of information to locate the NCP?
No, we cannot provide these results, even if they are shown in iAPECS
Can we provide Genetic testing results
50%, 55%, 60%, and 65%
What percentages can be withheld from the NCP's checks?
The insurance company's name and phone number
What 2 pieces of information can we provide a CP who needs insurance cards?
45 days to process.
How long does the case closure process take if requested by the applicant.
Having an existing Order with arrears owed.
When can DCSE open a child support case for a child that is over 18?
Once the NCP is served, or serice is waived.
When will the CP receive a copy of the ASO?
7:30 am - 5:30 PM
What hours does the Resolution Team take calls?
30-45 days
How long does the POE have to respond to an IWO?
The CPs participant account statement screen behind the DISB line.
Where can we find the warrant number when a stop payment form is needed?
Postmaster Letter
This may be sent to the post office to verify NCPs address for court actions or interstate initiation
The NCP has 10 days, and the CP has 15 days
How long does each party have to appeal an ASO?
An ASO is effective when the NORP is served; A court order's effective date is determined by the court.
When is the effective date of a modified ASO and court order?
Transmittals communicate between 2 states. T1 is 90 days and T2 is 45 days
What are transmittals used for and what are the OOSA response times?
The involuntary payment is on hold.
What does a "Y" beside FTAX indicate on the case account statement?
Failure to cooperate with DCSE
What is a sanction
Parental rights terminated, good cause exists, NCP receives TANF, SSI, general relief, youngest child is over 18, or the NCP is institutionalized, incarcerated, or permanently disabled.
What are reasons an order may not be established?
IWO, Tax Intercept, Credit Reporting, License Suspension, Liens, OW/OD, Passport Denial, and Show Cause
What are the 8 enforcement actions that can be taken?
NCP for Responding State; CP for Initiating State.
Who is our client when er are the Responding State versus the Initiating State?
On the NCPs participant detail page, participant address list, behind the most recent IRS address.
Where can we find the joint filers name exactly as it appears on the pre-offset notice?