Philippines
TRICARE Select beneficiaries must see this type of provider in the Philippines.
What are Certified providers?
The two pieces of information you get from LangLive interpreters.
What are name & interpreter number?
The form we use when members do not have a QLE but want to enroll in Select.
What is an Enrollment Exception Request form?
The way you send call back requests to WPS.
What is a contact note in FOCUS?
The US territory that does not have TRICARE network pharmacies.
What is American Samoa?
These providers are considered in-network and will bill for Select beneficiaries.
What are Preferred providers?
What you need to drop from many foreign telephone numbers when entering them in the CRM.
What is the access code?
The form we fill out for TYA enrollments when TEPPS is not available.
What is a TYA telephonic enrollment form?
The way you handle T-Program enrollment requests when TEPPS is in office.
What is transfer the call to TEPPS?
The type(s) of TYA programs eligibile for annual vision exams through TRICARE.
What are TYA Select for ADFM and TYA Prime?
The type of care Select beneficiaries in the Philippines can go out-of-network for.
What is emergency care?
You must always repeat back these 2 pieces of information on a call.
What are the telephone number and ID #?
The two places we upload/save TEPPS enrollment forms to.
What are the S-Drive and the TEPPS SharePoint?
What you do if a member does not have a profile in FOCUS & you need to add OHI.
We do not use SPIN to locate these providers (OUTSIDE of the Philippines).
What are vaccination providers in Puerto Rico?
Preferred Providers in the Philippines agree to abide by this when billing TRICARE.
What is the foreign fee schedule?
The spiel we use to explain medical evacuation coverage to members traveling abroad.
What is "Members are covered for evacuation when medically necessary to the closest center of medical excellence on a pay up front basis"?
The two programs that cannot submit enrollment forms filled out by hand.
What are TRR and TRS?
The way to perform an Enrollment Lift in DOES.
What is Cancel Event?
What is financial information?
The team that manages TRICARE providers in the Philippines.
What is G24NS?
The form we use when a TRS member calls with a payment update & TEPPS is not available.
What is a TRS telephonic enrollment form?
What is the TRICARE Proof of Coverage chart?
The way to request enrollment lifts from TRICARE West.
What is escalate to managment?
CHCBP stands for this.
What is Continued Health Care Benefit Program?