Chapter 5&6
The function in the management process is being utilized when a firm elects to move towards a more centralized structure?
What is Organizing
Type of power is granted through the established hierarchy within the organization?
What is Legitimate Power
The term for the process of creating, communicating, and delivering value to customers while managing customer relationships in ways that benefit the organization and its stakeholders?
What is Marketing
System includes data conferencing and videoconferencing
What is Electronic Conferencing
Term refers to the recording of financial transactions?
A sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management. True or False?
True
The type of leader that has the primary role of helping a less experienced person learn how to function and to advance within an organization?
What is a Mentor
This represents the functions of a product and the emotional satisfaction gained by owning it?
What is Benefits
What are keyboards, monitors, and printers examples of?
What is Hardware
The comprehensive system for collecting, analyzing, and communicating financial information?
What is Accounting
Type of manager spends most of their time working with and supervising the employees who report to them?
What are First Line Managers
Type of leader behavior is focused on the motivation and well-being of those who work in the organization
The type of goods includes raw materials used to produce other products?
What are Industrial Goods
Allows businesses to save time and travel expenses by enabling employees and suppliers to communicate from any location?
What are portable offices
Two major fields of accounting?
The solid lines on an organization chart show in reporting relationships within a company?
What is Chain of Command
What is a fundamental element of charismatic leadership
What is Influencing
The part of the marketing mix includes communicating information about products and is the most visible component of the marketing mix?
What is Promotion
System allows customers electronic access to a supplier's delivery times, potentially increasing sales, profits, customer service, and loyalty?
What is Extranet
Any economic resource that is expected to benefit a firm or individual who owns it?
What is an Asset
Specific jobs are grouped into logical units based on location, what type of departmentalization is being utilized?
What is Geographic
Type of leadership recognizes the need for change then creates and executes a plan for change
What is Transformational
The term for a detailed strategy for focusing marketing efforts on consumers' needs and wants?
What is a Marketing Plan
Type of network links computers and workstations, usually within one building?
Assets= Liabilities + Owner's Equity
What is the Accounting equation