Chapter 1
A Sport Manager is someone who is responsible for achieving the sport organization’s objective through ___ and ___ use of resources.
Efficient and Effective
This is an organization's "reason for being".
Mission
Shoot from the hip—that is, make snap decisions without taking the time to get all the information needed and without considering alternatives
Reflexive decision-making
What kind of planning is it when management develops a mission and long-term objectives and determines in advance how they will be accomplished.
Strategic planning
This lays out the organization’s management hierarchy and departments and their working relationships.
Organizational chart
What are the 4 resources available to a Sports Manager?
Human, Financial, Physical, Informational
This is the process through which everyone in the organization focuses on the customer in order to continually improve product value.
Total Quality Managment (TQM)
Take plenty of time to decide, gathering lots of information and analyzing many alternatives.
Reflective decision-making
What kind of planning is it when management sets short-term objectives and determines in advance how they will be accomplished.
Operational planning
These organizations have fewer layers of management with wide spans of control.
Flat
Which of the 4 resources is most important?
Human
This is the method used to transform inputs into outputs
Systems process
Don’t rush and don’t waste time. Know when more information is needed and when it’s time to stop analyzing and get moving.
Consistent decision-making
What are the 3 levels of strategies in a business?
Corporate, Business, Functional
These organizations have many layers of management with narrow spans of control.
Tall
In order, what are the 4 functions of management?
Planning, Organizing, Leading, Controlling
What does CSR stand for? (Think, obstruction, obligation, reaction, and involvement)
Corporate Social Responsibility
Which decision-making style is best?
It depends!
This is what makes us different from our competition, or why a person would buy our product or service rather than the competition’s product or service
Competitive advantage
Responsibility is one’s obligation to achieve objectives by performing required activities, but THIS is the right to make decisions, issue orders, and use resources.
Authority
Chapter 1 outlined FIVE skills that a good manager should have. Name one.
People, Technical, Communication, Conceptual, Decision-Making
What does SWOT stand for?
Strengths, Weaknesses, Opportunities, Threats
BONUS - Which are external, which are internal?
What are the 6 steps to effective decision-making?
Define the problem, Set objectives, Generate alternatives, Choose the most feasible alternative, Implement the decision, Control the results
What are the 4 steps to writing a good objective?
1.Start with to.
2.Add an action verb.
3.Insert a single specific and measurable result.
4.Choose a target date.
What kind of authority is it when important decisions are made by top managers.
Centralized authority