General Grammar
Those crazy Brits and Americans!
Off the phone!
Common Mistakes
Emails
100
Words like office, computer and notebook are what kind of words?
Nouns
100
What would the British call a "sweater"?
A jumper
100
What are the things worn by employees in a call center?
Headsets
100
An English speaker would NEVER say this greeting when entering a room (but I think it sounds charming)...
Hello Together
100
Who is generally more polite in emails - English or German speakers?
German speakers
200
What is the rule for when to use A and when to use AN... BE CAREFUL!
Use A when the following word SOUNDS LIKE it begins with a consonant. Use AN when the following word sounds like it begins with a vowel.
200
Where is the first floor in an American hotel?
The German EG (bottom floor)
200
What is the word for Festnetz in English?
Landline
200
Correct this sentence: I have a date with my chef in his buro on Friday afternoon.
I have a meeting with my boss in his office on Friday afternoon.
200
Name 3 options for salutations and 3 options for closings in an email. What is the most common English salutation?
Dear, Hello/Hi, Good morning, Kind regards, Regards, Sincerely, Best, Best regards NO SALUTATION
300
When do we say 'most' and when do we say 'the most'?
Most: The largest number of things The most: The #1 thing
300
Give one word that is used differently by the Brits and the Americans
brilliant, fancy
300
What is the most common phone mistake Jill hears when students are practicing phone calls?
Hier ist....
300
What is the top secret word that we do NOT use in English (but I say it in Germany all the time!)
TOILET...
300
How do I immediately know if an email in my inbox is from a German student who has not yet had my email lesson?
The first letter is not capitalized
400
What is the rule for using since and for?
Since - for a single point in time (8:00, Friday, last summer) For - for a period of time (ex. 3 days, 4 months, 6 years)
400
What verb tense is used much more often in the U.K. than in the U.S.?
Present perfect
400
Give 2 phrases you can say to get a caller to another department or employee..
I'll connect you, I'll transfer you
400
Fix this sentence: ME: You got a new dress? Great! How does it look like?
What does it look like or how does it look.
400
Why should you always say "I am sending an email" and not "I am sending a mail"
In North America, "mail" means the British word "post"
500
We speak in the present perfect in what 2 situations?
Actions that started in the past and are still occurring now. Actions that started in the past and have a connection to now (ex. I have lost my keys and I can't get to work)
500
What is the name of the new British Prime Minister?
Theresa May
500
Complete this phone phrase: Is there a_________ e________ I can do?
Is there anything else I can do?
500
Correct this sentence: Let's meet us Friday at 3pm to discuss the budget for the fourth quarter...
Let's meet each other Friday at 3pm to discuss the budget for the fourth quarter.
500
What is a great salutation option if you are sending an email to an address where you do not know if it is going to an individual/group or man/woman such as: info@woerwag.de
To Whom It May Concern
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