Chpt 11
What are the two universal approaches to organization design that represent the foundation of what we know about organization design are?
What are bureaucratic and behavioral
_____ is known as the normal process within an organization that leads to a system decline.
What is entropy
_____ are things of value other than compensation that an organization provides to its workers.
What is benefits
someone who is content with a low-level job, not confident, and focuses on extrinsic rewards
What is Low Self-Esteem
The set of forces that cause people to behave in certain ways.
What is motivation?
_____ is a disadvantage of a bureaucratic model for an organizing?
What is inflexibility
A(n) ____ is a top-level manager who approves of and supports a project.
What is a Sponsor
_____ is the consideration of current employees as candidates for openings.
What is internal recruiting
A pattern of action by the members of an organization that directly or indirectly influences organizational effectiveness.
What is Workplace Behavior
This theory suggests that motivation depends on two things—how much we want something and how likely we think we are to get it.
What is Expectancy theory
In what type of organization might there be a lot of employees but little or no underlying functional hierarchy?
What is Team Organization
____ organization is known as the substantive modification to some part of an organization
What is change organization
______ is the systematized procedure for collecting and recording information about jobs within an organization.
What is job analysis
The conflict individuals may experience among their own attitudes.
What is Cognitive Dissonance
Positive reinforcement, avoidance, punishment, and extinction are:
What is Behavioral modifications?
the Rensis Likert model of organization design focuses on _____.
What is human element
_____ change is most likley to the modifying of the benefits system on a yearly basis to maintain employee satisfaction.
What is Planned change
_____ is the process of attracting qualified persons to apply for jobs that are open.
What is recruiting
An attitude that reflects a person’s identification with and attachment to the organization itself.
What is Organizational Commitment
Contends that people are motivated to seek social equity in the rewards they receive for performance.
What is Equity theory
What type of organization works to facilitate the lifelong learning and personal development of all of its employees while continually transforming itself to respond to changing demands and needs.
What is learning
According to the results of a classic study, employee participation increases what?
What is productivity and satisfaction
____ is the process of teaching managers and professionals the skills needed for both present and future jobs.
What is development
These individuals are extremely competitive, very devoted to work, and have a strong sense of time urgency; while these individuals are extremely competitive, very devoted to work, and have a strong sense of time urgency.
What is Type A and Type B personalities?
Formal and informal mechanisms by which employee performance is defined, evaluated, and rewarded.
What is reward systems?