Are you able to identify how people are in the work place?
A true statement about difficult customers is that they are..
A. usually female.
B. easy to spot.
C. of all ages.
D. frequently older.
C. of all ages
Explanation: Of all ages. Difficult customers come in all shapes and sizes. They are of all ages, all economic levels, and may be either male or female. They are difficult to distinguish from other customers except that they have problems that make it hard to work with them.
The addition of too many workers on a job may cause the marginal product to turn
A. positive.
B. upward.
C. variable.
D. negative.
D. Negative
The law of diminishing returns states that if all the factors of production remain the same except one, additions to the one variable factor will eventually decrease the level of productivity. If a business adds too many workers, the level of productivity will decrease and may even become negative if those workers do not have sufficient resources to function properly.
7. To effectively solve problems in business, employees need to
A. respect the opinions of others.
B. be aggressive if necessary.
C. stand firm in their beliefs.
D. obtain support for their side.
A. Respect the opinions of others.
Because of the diverse nature of the workplace, people from many different backgrounds and cultures often work together.
Which of the following is an example of a capital good:
A. Coal
B. A pine forest
C. A highway
D. A cashier
C. A highway
Capital goods are manufactured or constructed items that are used in the production of goods and services. Highways enable producers to distribute goods to consumers. A
When Violet makes a mistake, she admits it to her boss and tries to make things right. Violet is demonstrating
A. loyalty.
B. empathy.
C. consistency.
D. dependability
D. Dependability
Dependability includes being accountable for your actions and your mistakes. This means accepting responsibility when things go wrong.
One way to show respect for foreign clients' cultural and social differences is to
A. always speak in your native language.
B. embrace cultural stereotypes.
C. use slang and idioms frequently.
D. pronounce their names correctly.
D. Pronounce their names correctly.
Explanation: One way to show respect for foreign clients, their families, and their cultures is to learn to say their names properly. If you mispronounce a client's name, you might insult the person or hurt their feelings
Which of the following are examples of deposit-taking financial institutions:
A. Commercial banks, corporations, and mutual savings banks
B. Credit unions, savings and loan associations, and commercial banks
C. Commercial banks, credit unions, and brokerages
D. Savings and loan associations, mutual savings banks, and insurance firms
B. Credit unions, savings and loan associations, and commercial banks.
Deposit-taking financial institutions accept funds from customers (depositors) and pay interest on the funds. Credit unions, commercial banks, savings and loan associations (banks), and mutual savings banks are types of deposit-taking financial institutions.
To prevent unauthorized access to a computer system or network, businesses typically install
A. firewall software.
B. spyware applications.
C. debugger applications.
D. compression software
A. Firewall software
Firewalls are computer programs that secure and protect computer networks from unauthorized users.
What is a possible reason for not allocating costs?
A. A cost is fixed rather than variable.
B. The budget has already been exceeded.
C. A cost is not controlled by any department.
D. Costs are not high enough to be allocated.
C. A cost is not controlled by any department.
If no departments in an organization can control a cost, it is acceptable to refrain from allocating it to any specific department. Whether a cost is fixed or variable does not determine whether or not it will be allocated.
Sharon is in charge of examining and preparing financial records at her company. What category of finance careers does she likely work in?
A. Securities and investments
B. Banking services
C. Insurance
D. Accounting
D. Accounting
One simple way of describing accountants is that they examine and prepare financial records. This involves activities like bookkeeping, systems design, analysis, and interpretation of accounting information
A strong professional relationship is usually a(n) __________ relationship.
A. easily maintained
B. reciprocal
C. majority-rule
D. one-sided
B. reciprocal
explanation: Strong professional relationships are essential for success in the finance industry, and for these relationships to be strong, they must also be reciprocal. A reciprocal relationship is one in which each member of the relationship helps the other.
A small-business owner set up budgeting software so that it connects directly to the business's bank accounts and loans. That way, the owner doesn't have to record each business expense individually. Instead, they just have to compare their receipts to the numbers that the software downloads from the bank. This budgeting application feature is commonly known as automatic
A. tracking.
B. affirmation.
C. alerts.
D. backup.
A. Tracking
Most personal and business budgeting applications allow users to connect their budgeting software directly to their bank accounts (e.g., checking and savings) and loans. Rather than manually entering every expense, automatic tracking transmits expense information from the bank to the budgeting application without human intervention
Katie has developed a new product idea and plans to share it at the next staff meeting. Katie knows that some coworkers will object to her idea. When her coworkers share concerns that her idea won't work, Katie should
A. explain that there is no proof her idea wouldn't work.
B. remind her coworkers that they are sharing opinions, not facts.
C. acknowledge their concerns and respond in a respectful manner.
D. repeat her proposal because it is based on quality research.
C. Acknowledge their concerns and respond in a respectful manner.
To objectively defend an idea, it is important to acknowledge any concerns, consider them, and respond in a respectful manner
Dante received a $500 check from his parents on his birthday. If he invests the check into his savings with an annual rate of 5%, how much will it be worth in a year?
A. $505
B. $575
C. $525
D. $550
C $525.
If Dante invests the check into his savings with an annual rate of 5%, it will be worth $525 in a year. The formula for calculating future value is Future Value = Present Value X (1 + Interest Rate). In this scenario, the present value is $500 and the interest rate is 5% (.05 as a decimal), making the equation 500 X (1 + .05). After adding the numbers in the bracket, multiply that sum by the present value of $500, which equals $525.
6. Alexei determines who in his company is permitted to read data within the financial information management system. Alexei has assumed responsibility for the __________ stewardship of the company's financial information.
A. definition
B. access
C. environmental
D. geospatial
B. Access
Stewardship of a company's financial information is an aspect of financial information management. In other words, the financial information management function is responsible for protecting the quality and integrity of any financial information that the company possesses. Several types of financial information stewardship exist, including both access and definition stewardship
What do managers need to do to help employees understand their specific responsibilities in achieving the organization's goals?
A. Create work subcultures
B. Collect information
C. Develop a mission statement
D. Communicate priorities
D. Communicate priorities
Explanation: Employees carry out the work to achieve the organization's goals. To carry out the work, managers must communicate their work priorities to employees. When employees know and understand their priorities, they can perform the most important tasks before they tackle the less important tasks.
What are the two major sections of a statement of changes in stockholders' equity?
A. Capital stock and retained earnings
B. Net income and retained earnings
C. Capital stock and dividends declared
D. Net income and total stockholder's equity
A. Capital stock and retained earnings
The statement of changes in equity, also known as the statement of changes in stockholders' or shareholders' equity, indicates changes in stockholders' equity accounts during a specified time period.
To reduce the risk of loss due to fire or power outages, a financial business should protect its computer data by
A. monitoring data-transmission rates.
B. using encryption techniques.
C. implementing an authorization process.
D. conducting backup procedures.
D. Conducting backup procedures.
Backup procedures involve duplicating computer entries, records, and transactions on a regular basis and storing the duplicate files in a different location. By having backup files, the business can retrieve information that might be lost due to a computer crash, a power outage, or a fire.
Which of the following is the accounting equation:
A. Assets = Liabilities - Owner's Equity
B. Liabilities = Owner's Equity + Assets
C. Owner's Equity = Assets X Liabilities
D. Assets = Liabilities + Owner's Equity
D. Assets = Liabilities + Owner's Equity.
The accounting equation states that a business's assets are equal to its liabilities plus owner's equity. This means that a business obtains all of its assets through two sources— borrowing and investment. None of the other equations shown are the accounting equation.
. Drew, a high-ranking employee at a wealthy corporation, received word that a product his company produces will need a massive recall, which will likely result in the company's stock price falling. Before the news of the recall is made public online, Drew informs one of his close friends of the upcoming recall so they can sell their stock in the company. Drew's actions demonstrate
A. internet fraud.
B. pump-and-dump schemes.
C. insider trading.
D. boiler room tactics.
C. Insider trading
Insider trading is the buying or selling of a public company's stock by an individual who has nonpublic, confidential information about the company or the stock. It also includes tipping others off when one has nonpublic, confidential information
Knowing that a bad storm is coming, a company shuts down a construction site so no one will be hurt by the bad weather. This is an example of what risk control technique?
A. Loss prevention
B. Separation
C. Avoidance
D. Duplication
C. Avoidance
explanation: Avoidance is a risk response strategy that involves choosing not to do something that is considered risky.
Charlotte, an investment advisor, does more than simply sell stocks and bonds. She also provides investing advice to her clients on an ongoing basis. She talks with clients about their short-term and long-term investing goals and helps them select the investments that are best for them. Charlotte acts as her clients'
A. credit analyst.
B. fiduciary.
C. institutional investor.
D. accountant.
B. Fiduciary
A fiduciary is someone who acts on behalf of another person or organization. In most cases, fiduciaries are responsible for managing their clients' financial assets and making decisions in the best interest of their clients.
Which of the following are factors that affect a business's decision to offer credit to a customer:
A. Credit rating, objectives, and income
B. Debt ratio, credit rating, and education
C. Income, debt ratio, and credit rating
D. Debt ratio, education, and objectives
C. Income debt ratio, and credit rating
To reduce the risk of nonpayment or default on a loan, a business considers several factors before it extends credit to its customers. Data such as the customer's income, debt ratio, and credit rating indicate to the business whether the customer is a good credit risk or not. The customer's objectives and educational level are not primary considerations.
Erica is looking at a stock that has a current price of $50.75, a 52-week high of $53.64, and a 52-week low of $42.45. The dividend of the stock is 2.50, while the net change is at +.10. Based on this information, what is the yield percentage of this stock?
A. 20.3%
B. 4.9%
C. 5.9%
D. 21.4%
B 4.9%.
Based on the information provided, the yield percentage, also called the rate of return or dividend yield, of the stock is 4.9%. The yield percentage is determined by dividing the dividend by the actual closing price/current price of the stock. Dividing the dividend of 2.50 by the current stock price of $50.75 comes out to 0.049 (4.9%).
A business buying certain office products from a specific vendor that delivers at predetermined times and guarantees a set price for one year is an example of using the __________ purchasing method.
A. competitive-bid
B. lowest-bidder
C. standing-order
D. blank-check
C. Standing-order
Businesses often negotiate a long-term price from a specific vendor for various staple items such as office supplies. The vendor guarantees the price and delivers the products at regular intervals, such as every other day or twice a week