Turnover
Financing
Leasing
Warranty
100

What is turnover?

Turnover is when you provide documents/info to F&I for credit apps and deliveries

100

What rate are all used vehicles quoted at?

9.99%

100

How many KM are allowed per year on a standard KM lease?

24,000

100

How much do you earn for a warranty sale on one of your deals?

$125

200

When should you bring turnover to your BM for a cash deal?

As soon as possible! At minimum, it must be before the customer gets payment information!

200
Can a single customer finance multiple vehicles?

Yes! All comes down to credit and income. 

200

Which leasing customers need XS wear?

ALL OF THEM!

Will be built into every lease at first pencil. 

200

What are 2 things are never covered by warranty?

Wear and tear

Damage that would be covered by insurance

300

What 2 things should you do with the customers driver's license prior to bringing it to the BM?

1. Print it! 

2. Scan to dealersocket

300

How many years can a 2020 vehicle be financed for with Prime Credit. 

72 months

300

What is the maximum leasing term?

60 months, some units cap out at 48 months.

300

Do extended warranties cover vehicles that have been modified? For example, a lift-kit is added.

If the right coverage is selected, yes! 

400
Name all the "deal package forms" in a new vehicle file.

Free oil changes/Vehicle health checks

Dealertrack Consent

Privacy Statement

400

Name at least 2 factors influence a prime applicants available interest rates?

1. Term

2. Amount Financed

3. Year of vehicle

4. Credit Profile

400

Name at least 3 reasons to lease

1. New vehicle more often

2. Protected from negative equity

3. Often better payments

4. Paying only for the best miles

5. Pay only for what you drive

6. Flexible options at end of term



400

What is a disappearing deductible?

The customer will not need to pay a deductible if the service work is done at our dealership. 

500

Why is it important to give the BM the exact purchase and trade odometer?

For titling purposes, for protection registration, and to help with the menu. 
500

What is a blended rate?

When subventing, if the financed amount is considerably higher than the MSRP, the rate may "blend" with a standard bank rate and increase the actual interest rate. E.G. 2.99% may blend to 3.07%

500

What is a residual?

The amount owed at the end of a lease term to purchase the vehicle. 

This is calculated at the beginning of the lease based on estimated depreciation. 

500

What is trip interruption overage?

Some of our warranties will provide reimbursement for trip interruptions when the customer experiences a mechanical breakdown away from home. For example, i-select can reimburse up to $150/day up to $450 when the customer is more than 160KM from home. 

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