Pop Culture
Which artist won the Grammy for Album of the Year with "25" at the 2017 Grammy Awards?
Who is Adele?
These notices are recorded on July 1 of every year.
What are the Tax Collector's Notice of Impending Power to Sell?
The fee for a Dance Hall License.
What is $25?
The County Treasury has this many bank accounts with Bank of the West.
What is 10?
True or False. When you answer a call, and the customer really needs to resolve the issue with another department, it's your responsibility to make sure the customer reaches someone who can help?
What is True?
What country won the Gold medal for women's hockey at the 2018 Winter Olympics?
Who is the USA?
This is the deadline for unsecured tax payments.
What is August 31?
The fee for 1 hour of Treasury research?
What is $45?
A strap of 100's is how much in cash?
What is $10,000?
Great Costumer Service is Important because:
What is any of the following:
1) The customer is happy
2) You are portraying a good image of yourself and your department to the public
3) The experience results in a win win situation
4) Kindness is contagious
5) Stress levels are down
This TV series follows around a group of survivors after the zombie apocalypse.
What is The Walking Dead?
This is the name of the Tax Collector's title search provider.
What is 1st Corporate Solutions?
The reissue fee for a mobile home tax clearance certificate.
What is $15?
It typically takes this many days for a credit card transaction to be posted to the County's Bank account.
What is 2 days?
When dealing with an irate customer, you should not.
Do any of the following:
1) Argue back with them
2) Raise your voice
3) Loose your temper
4) Place blame on others
Winner of six Oscars, what film had the most nominations at the 2017 Academy Awards?
What is La La Land?
This type of tax sale usually occurs between the County and a government agency or non-profit.
What is a Chapter 8 sale?
The Tax Collector's fee for a parcel/Subdivision Map or Lot Line?
What is $45?
This is an advanced version of the cash management system used by a number of banks to help reduce incidents of check fraud by also verifying the payee of the check.
What is Payee Positive Pay?
True or False. Treating others as you'd like to be treated is a good guiding principle behind offering outstanding service.
What is True?
In 2004, a new structure claimed the title of the world's tallest building. What is the name of this building?
What is the Bank of America Tower?
The number of properties remaining on the 2018 tax sale list?
What is 26?
What is the fee for an existing wire funds transfer?
What is $12.00 + Bank Cost.
What is the current earnings credit that the Treasury receives from Bank of the West?
What is 1%?
The best customer service skill to have is:
What are any of the following:
1) Knowledge
2) Patience
3) Empathy