Finance
What is an invoice?
A document from a supplier requesting payment for goods or services provided.
What is a milestone?
A significant checkpoint or event marking progress in a project.
What does GDPR stand for?
General Data Protection Regulations
What is PPE?
Personal Protective Equipment
Why is communication important during change?
It reduces uncertainty, builds trust, and helps people understand what’s happening.
What is petty cash?
A small amount of money, monitored by a custodian, used to reimburse for small purchases
In order, what are the 4 phases of a project life cycle?
Initiation, Planning, Execution, Closure
What is personal data?
Data that identifies a data subject (a living individual)
In what year did the Health and Safety at Work Act come into force?
1974
What are common reasons people resist change?
Fear of the unknown, loss of control, lack of trust, poor communication, or perceived negative impact.
What is procurement?
The process of sourcing, selecting, and purchasing goods or services for an organisation.
What is a Gantt chart used for?
To show tasks, durations, dependencies, and timelines visually.
What GDPR principle (initials SL) states that information can only be kept for a specific length of time?
Storage Limitation
What does COSHH stand for?
Control of Substances Hazardous to Health
A change that occurs in a one-off event is called _____ change?
Step
What is the difference between a purchase requisition and a purchase order (PO)?
A requisition is an internal request; a PO is an external commitment to a supplier.
In the name of a commonly used project management tool, what does WBS stand for?
Work Breakdown Structure
The right that allows people to have their data to be updated/amended is known as "The Right to ..." what?
Rectification
What does RIDDOR stand for?
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
Give an advantage of incremental change.
Lower resistance, less disruption, easier learning, reduced risk
What is a tender?
A formal process where suppliers submit bids to win a contract.
What is meant by the term scope in relation to projects?
The full, agreed‑upon boundaries of what the project will deliver
What is the purpose of a DPIA?
A Data Protection Impact Assessment identifies and minimises high risks to individuals’ rights.
Explain the ergonomic principles behind DSE setup.
Neutral posture, joint alignment, reduced strain, proper screen distance.
True or False - "Start and lead from the top" is a principle of change management
True (a principle is something that you should do - 'good practice')