Finance Paperwork
What is the document called where you can determine if the Buyer has STIP's for their finance approval?
Contract Summary
On a joint application do you need one set of initials or two sets of initials?
You need two sets of initials.
Where is the "Missing Finance Originals" report located?
Sales screen under the "Report Updates" tab.
When are Finance originals due?
Every Monday and Thursday.
What email do we use to for re-approvals for HRAC, Fortiva, Mariner, Genesis, and Aqua?
underwriters@hrac.us
You have received a new sale that is financed. When you pull up the Contract Summary it states that there are STIP's. Who would you email in order to find out if the STIP's were received and approved?
Tom Williams @ HRAC
How many forms of identifications do you need on a Synchrony Bank application?
Two
Your last update for "Missing Finance Originals" was Monday 12/1/21 and it states "Sent to corp via fed ex". The current date is Monday 12/8/21, what is wrong with this scenario?
Missing Thursday 12/4/21 update. Just because you stated you sent them, doesn't meant they don't get the scheduled updates.
1 buyer approved, but 2 are on credit app. What is the issue here and what should happen next?
Can't have 2 applicants on it. Pending/Production Hold,the rep would need to get new app w/only the approved buyer on it.
A sale approved w/SB is showing on my report. What email do you use to get the re-approval?
There is none. For SB sales we must call SB in order to get a re-approval.
When you receive a new sale that is financed, what is the 1st thing you should be looking at in order to determine if the financing was approved?
Contract Summary
Since I have the Contract Summary for my financed sale, this is all I need to approve this sale
False, you have to have a signed contract in order to approve the sale.
When is this report due?
Every Monday & Thursday
Where do you log finance originals in the database?
Sales screen under "Finance Log" tab.
Where is this report located?
Under "Reports & Mailing"/"CP Reports"/"Finance Aging"