Shortfall
Offer Information
FAFSA
Literacy
Process
Misc.
100

Where do you send students to learn more about Private Student Loan Options?

Fast Choice 

100

How are students notified about receiving their offer? 

Their St. Kate's e-mail. They

100

What website do students go to in order to complete a FAFSA?

100

If a student tells you they are using Military Benefits where do you send them, and at what stage? 

 Chanel at Adult Resource Center: cfaresource@stkate.edu, and the Pre-app stage   ***Student can reach out before pre-app stage **

100
How long can students expect to wait to receive their FA award once all of their documents are in

4-6 weeks 

200

If a manager offers a student a Scholarship, when will it typically hit their account?

After the last day for any sort of refund (9/25 for this term)

200

What two items at minimum must be completed for students to receive their Financial Aid Offer?

FAFSA and St. Kate's Financial Aid Form 

200

If a student already has a bachelor's degree, what type of federal funding will they NOT be eligible for? 

Grants 

200

What do you need to do when a student tells you they have completed their St. Kate's FA form?

Chatter @stkescalations ASAP 
200

What stage of the student lifecycle do you need to begin to dig into shortfall? 

Pre-App Stage 

300

If a student has poor credit, what will they usually need if they are seeking a private student loan?

A co-signer 

300

How many credits at minimum do students need to be enrolled for in order to be eligible for Financial Aid? 

300

If a student is having trouble finding old tax records, what tool can they use?

IRS Data Retrieval Tool

300

Where can students go to see what materials are missing (Hint: other than student email) 

They  can check their Financial Aid Tab at:https://www.stkate.edu/students and click on 'My Financial Aid'   

300

When should students complete their St. Kate's Financial Aid Form?

As soon as they are admitted they should complete it. 

400

Based on previous starts, when is payment plan information typically released? (Hint: Weeks) 

1-2 weeks prior to classes starting


400

True or False: All student will see a list of 'Non-Billable Items' on their offer?

True, we are required to list these to provide students estimates of various out of pocket expense 

400

At what age does the student stop being a 'dependent'?

Over the age of 24. However, you should always direct the student to the FAFSA webpage for this information. 


400

What does: Received- Pending Review mean on their MyFinancialAid tab? 

The document has been received and is pending review by a financial aid administrator. No further action is needed from the student at this time.

400

True or False: Students will be dropped for non-payment if they do not pay their bill by day 10?

False: Students can start the semester without financial aid in place, but they are responsible for their full bill and any finance fees they accrue while waiting to pay, regardless of financial aid status. Students who depend on financial aid and will start without knowing their aid status must understand we cannot guarantee aid prior to them receiving their aid package, and they are responsible for their charges if they do not end up receiving aid. 

500

True or False: There is an option for students to use Employer Tuition Reimbursement 

TRUE: https://www.stkate.edu/academics/student-accounts  

  • Students must fill out under "Forms" --> Employer Tuition Reimbursement the form PRIOR TO THE FIRST DAY OF THE SEMESTER.  

500
Beginning for the Winter 2024 term, how many terms will students have left for the 2023-2024 FAFSA year? 

2 (Winter 2024 and Summer 2024) 

500

What does a $20,500 estimate mean?

That your student completed a 'Graduate' level FAFSA. They will need to fix it immediately to be a "5th year undergrad"


500

What 'start term' is the 2023-2024 FAFSA good through?

Students will fill out the 2023-2024 through Summer 2024. 
500

What is a Direct PLUS loan and is it available to all students? 

A Direct PLUS Loan is available to eligible parents of dependent undergraduate students. The borrowing parent must have a good credit history and apply for the loan every year. No, not all students are eligible.

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