Claims Production
Financial Services
Do You Know
Accounts Receivable/ Credit Balance
Patient Advocacy
100
The number of clients Private Practice provides services for
What is 14?
100
Financial Services KPI's
What is 10% un posted total and 5% research total?
100
To partner with Hospitals and Physicians to improve the way healthcare is delivered in the communities they serve
What is the MSI Mission statement?
100
Document requested by insurance for conformation of address and Tax ID where payment are made
What is a W-9?
100
This includes patient date of birth, account number, address, and patient name.
What are HIPAA Verfiers?
200
The MSI application that stores digital EOB's
What is Remittance Manager (MSIGHT)?
200
The name of the imaging system that initially captures batches for processing.
What is Captureit?
200
This leader is a Texas Tech Red Raider
Who is Rebecca Mishark Wynn?
200
International Classification of Diseases rolled out on 10/1/2015.
What is ICD-10?
200
The new phone system used in Patient Advocacy.
What is Genesys?
300
This person was responsible for the original creation of the AWF
Who is Sam Wing?
300
FS SLO’s
What is 24-48 hours turn around time and 98% quality?
300
This person love Mike N Ike.
Who is Keysha Dangerfield ?
300
The tagging code use for approving an refund request
What is CBWR?
300
Person that works in both Clean Room, and Patient Advocacy Self Pay team.
Who is Julia Zarate?
400
The names of our Offshore Business Partners
Who is Centris, AHS, OMH, and EXL?
400
The current name of the largest Private Practice client.
What is Revere Health?
400
This leader worked 24 years at EDS prior to their career at MedSynergies
Who is Ellen Mahoney?
400
Name of debit used by insurance company when monies due are not forwarded in a timely manner.
What is recoupment?
400
The Private Practice offshore business partner.
Who is Centris?
500
Are the closing days of Month End for Private Practice
What is The last day of the month, The first business day of the month, and the 4th business day of the month?
500
Two of the banks our clients use for lockbox.
What is Chase, Zions, Iberia, Veritex, or Comerica?
500
This leader has a Bachelor degree in Zoology
Who is J.R. Thomas?
500
An offical refund request for an insurance company asking for the return of a payment.
What is a (DL) Demand Letter?
500
KPI for average hold time.
What is 2.5 minutes?
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