Program Updates
What program types must update quarterly?
Home-Based Programs:
Registered Family, Certified Family, Regulated Subsidy and Unlicensed Homes
What are the FCCO Financial Assistance Options?
Multi-child discount
Negotiable Rates
Free to Eligible Clientele
No Rates - No Market Care
Parent Co-op
Offers Scholarship
Offers Sliding Fee Scale
What do programs need to do to be able to access their FCCO Provider Portal Profile?
They must complete their FCCO enrollment through their CCR&R agency.
Why do we use the Action Log: "Assign to CCR&R"?
Assigned to CCR&R is a way for 211info and other system partners to communicate with regions through FCCO when inconsistencies are present in a program record.
What program types must update Annually?
Center-Based Programs
Certified Centers, Unlicensed Centers, Recorded Preschool, Recorded School Age, Recorded Agencies,
When do you select "Free to Eligible Clientele" for a program?
Programs that can accept/enroll subsidized families in their program. These families do not pay out of pocket.
Other non subsidized families pay out of pocket.
What programs do not receive the provider portal invite or PIF Email?
Active Programs who were entered in FCCO on or after January 1st, 2023 that have not been enrolled yet.
Who updates the referral status on program records?
CCR&R Agencies and Providers through the FCCO Provider Portal
What is the minimum amount of contact attempts required for Program Updates? (Be Specific)
A minimum of 3 attempts
At different times, days and utilizing different contact methods throughout the quarter.
When do you select "No Rates - No Market Care" for a program?
Program ONLY accepts to enroll subsidized Families. These families do not pay out of pocket.
Services are free for all enrolled families.
How are Openings recorded in FCCO?
Only Full time openings can be recorded.
FT Openings are recorded by Age group and by the Total Openings
What are the 3 Imports FCCO Receives from DELC?
Program Data Import
Compliance Import
ERDC Import
What do programs receive from FCCO every quarter?
Provider Portal Invitation (PIF Email)
What programs are eligible to offer "Free to Eligible Clientele" or "No Rates - No Market Care"?
Baby Promise
Preschool Promise
Headstart
Early Headstart
Preschool For All - Contacted Slots
*Programs who may offer full coverage tuition/scholarship*
The desired capacity by age group must add up to...?
The total desired Capacity
How often does FCCO receives data imports from DELC?
Everyday
How do you know what programs have and what programs have not completed an update? (Quarterly or Annually)
Action Log Search
Quarterly or Annual Update - Completed (With or Without)
Date Range
What programs are not eligible to offer "Free to Eligible Clientele" or "No Rates - No Market Care"?
ERDC Programs (NOTE: Some ERDC qualifying programs may have other subsidy such as PSP or Baby promise)
License Exempt Homes
Recorded Centers (Note: Does not apply to RA Programs)
Difference between License Capacity and Desired Capacity?
Licensed Capacity is the total number of children the program licensed or legally allowed to serve at one time.
Desired Capacity is the total number of children the program chooses to serve at any one time.
What programs are entered by CCRIS-P?
Licensed and Recorded Programs
RF, CF, CC, PS, SA, RA