Drinking
What are the three types of caesars, and what are their differences?
House, pickled, classic,
we make our own hot sauce, steak spice, horseradish, cajun, warchestershire, hot sauce.
pickled- pickle juice,
classic- regular spices
What glasses get cleaned at the bar?
Stemmed, carafes,
*when its busy in the back at the end of the night glassware can get cleaned at the bar
How do you address the kitchen?
What is: May I (kitchen may I)
How do you answer the phone?
What is:
thank the guest for calling, state your name and how may you help them
How early should you arrive before your shift?
15minutes
How many ounces in a shaft? and its ingredients?
What is 3 ounces
vanilla vodka, cold brew, kahlua, baileys
What is the drinking age in BC and the year when we check ID?
What is:
This day 2007
What is it called when we are out of a product?
What is: 86'd
A guest has made a reservation for 14-16 people, where can we seat them where they will be together
back bench or the pocket
Can you wear your hair down?
What is: Please have hair tied back
Name 3 different cocktails you could recommend for a guest that was looking for one that is not sweet
What is
Purple Lotus
The Mermaid
Negroni
Carly and her friends come for dinner. Do you A) discount her food B)discount her friends food C) discount both?
What is: A
What should you say when you hit a blind spot or about to go through the door?
What is:
Corner or Door
What is a way you can make a guest feel comfortable when seating them?
Asking them how their day is going, or if they are celebrating anything etc
What are activities you could recommend to local tourists traveling the area?
What is:
Margaret Falls
Golf
Pebble Beach
Wineries
What are our Draught beers? and where are they from?
What is:
Mnt Begbie Kolsch- Revelstoke
Mnt Begbie Dark Lager: Revelstoke
Red Collar IPA: Kamloops
Aquatic Pale Ale: Kamloops
Blackberry Sour: Ricochet Salmon Arm-Tappen
Set up the following table
Pizza, fish and chips, and a shrimp pasta
What is: Both vinegar, parm and chilies
This position coordinates plates leaving the kitchen?
What is: Expo
6pm high season, a caller for takeout, what should be your first response to a time frame?
Check with kitchen ranges from 30-1hour
What is the wifi password?
What is: IloveFinz
Do both Non- Alcoholic Beers contain 0.0% alcohol.
What is:
No. Guiness 0 is 0.5%
A customer is upset with their meal, what is the first thing you should do?
What is: Apologize, and ask if they would like it remade, or something different. If so ring it in, rush on it, and communicate with the kitchen. Talk to a manager, if customer is still unhappy
A common industry saying ______ hands in _____ hands out
What is Full
Can guests order drinks to go?
What is:
Anything capped yes. bottled beer, wine cans etc. at full charge.
When did Finz open?
What is 2015