Personal Credit Cards
Business Credit Cards
Personal Insurance
Business Insurance
Employee Benefits
100
Name one type of personal credit card we offer...
What is Optimum Rewards, Rewards, Cash Back or Smart Option
100
How many business credit card programs does FCB offer?
What is three.
100
Name three types of personal insurance offered through FCB?
What is Home Auto Builders risk Personal liability/umbrella Recreational vehicles Watercraft Jewelry, fine arts, collectibles Wedding/event Pet Kidnap and ransom
100
Name one type of business insurance we offer through FCB.
What is Workers compensation Commercial property Commercial auto General liability Professional liability (excluding medical malpractice) Bonds and surety Business income replacement Excess liability/umbrella Other specific insurance programs: Cyber security and theft Builders risk Accounts receivable insurance Others Innovative risk management and insurance program design Safety and training programs (multi-lingual) OSHA compliance and guideline support Industry safety benchmarking Federal and state regulatory information Insurance clause contract and lease reviews
100
________ __________ are a critical tool for an employee to attract and retain quality employees.
What is employee benefits.
200
What card has an annual fee assessed?
What is Optimum Rewards Visa Card.
200
Name one of the card programs offered for business credit cards.
What is Optimum Rewards, Rewards or Non-rewards.
200
If a customer mentions they are purchasing a new home, what type of personal insurance would you offer?
What is home insurance.
200
Name the business insurance representative we use at FCB.
Who is Hunter Cutright.
200
Name three types of employee benefits offered through FCB.
What is Full array of group employee benefits products: Health Life Disability Vision Dental Others Benefits Administration Customer Advocate Center HR Services & Online Benefits Resource Center Benefits Risk Management & Compliance Wellness Management Center Tax-Advantaged Solutions Proprietary/Discounted Voluntary Worksite Products Education, Communications & Health Care Reform Expertise Patented Benefits Analytics
300
Name the earning rate of reward dollars for the Cash Back Card.
What is 1 reward dollar for every $100 spent
300
What is the annual fee for the Optimum Rewards Business Visa?
What is 150.00
300
A customer mentions that they are going with their family to their lake home this weekend to spend time on the lake on their jet-skis. What type of insurance would you offer for us to look at?
What is watercraft.
300
We're in the middle of our Q2 focus, what is the referral amount for given proposals for eligible employees for business insurance?
What is $50
300
Who is our employee benefits partner we use at FCB?
Who is Digital Insurance.
400
Bonus enrollment points are given for starting the Optimum Rewards Visa Card. List the bonus point amount.
What is 2,500
400
How many points are earned for every dollar spent with the Rewards Business Visa?
What is 1 point for every $1 spent.
400
A customer mentions that their daughter just got engaged. What type of insurance would you offer?
What is wedding insurance.
400
There are two client groups split up by dollar amount for business insurance at FCB. What are the thresholds?
What is Businesses that pay less than $15,000 per year in insurance premiums Businesses that pay $15,000 or more in annual premiums
400
What type of businesses can we offer employee benefits to?
What is small business to large corporations. Everyone!
500
This special package of protection is offered with all personal visa cards when your bill is paid with your FCB credit card.
What is cell phone protection.
500
How many bonus points are given when $3,000 is spent in the first 90 days using the Optimum Rewards Business Visa?
What is 10,000.
500
A customer shares that they are building their home and are going through our construction to perm loan process. What type of insurance would you offer?
What is builders risk insurance.
500
We've recently acquired a new business customer who just opened up a dental practice. What is one type of insurance you would offer?
What is Workers compensation Commercial property General liability Professional liability (excluding medical malpractice)
500
DOUBLE JEOPARDY! What EZ Form do we send in for employee benefit referrals?
What is EZ Form 26.
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