Five Rights of Delegation
The NA has the knowledge and skill, appropriate certification, documented or validated knowledge and the demonstrated competency.
What is the right person
BILH intranet site contains links to a wide range of clinical and colleague resources.
What is Massnet?
A learning styles assessment quiz.
What is VARK?
You are given clear directions, timeframe for completion and plan for delivering feedback before accepting the task.
What is good delegation?
Verbal, Non-verbal, Visual and Written
What are the four types of communication?
The appropriate equipment and resources are available to complete the task, patient's health status has been assessed by the nurse, and the complexity of the task match the competency of the NA.
What is the right circumstance?
Lahey's online learning management system.
What is HealthStream?
This type of learner uses words and phrase that evoke visual images. They learn well when tables, graphs and charts are used.
What is the visual learner.
Vital signs, bathing patients, intake and output, EKGs, Blood glucose testing.
What are tasks that can be delegated to an NA?
Researchers have found that the majority of communication is of this type.
What id non-verbal?
It is appropriate to delegate based on LHMC policy, procedure and scope of practice.
What is the right task?
Lahey's Electronic Health Record System
What is EPIC?
This learner prefers explanation than text. They are natural listeners. They listen then verbalize.
What is the Aural learner?
Assess the patient, determine if the NA has documented competency to perform the activity safely, and determine the amount of supervision needed.
What are the nurse's responsibilities before delegating to an NA?
Call the person by their preferred name, make eye contact, speak slowly and clearly and give patient time to respond.
What are some of components of effective communication?
The nurse has monitored the delegated activity and ensured that follow-up evaluation of the activity takes place.
What is the right supervision/evaluation?
It can be reached by calling extension 8888 for assistance with computer access.
What is the Service Desk?
This learner uses all there senses, but prefer hands on approaches to learning
What is the kinesthetic learner?
Giving medication, ambulating an unstable post-operative patient, placing a patient on portable oxygen.
What are tasks that cannot be delegated to an NA
Paper documentation used when sitting with a patient for safety or to prevent self-harm. They are not part of the permanent health record.
What are sitter checklists?
The NA has received clear direction, concise description of the activity to be performed, correct limits, expectations and time frames.
What is the right direction/communication?
From here you can find view paystubs, benefits, and tax information
What is Workday?
This learner prefers written text. They emphasize text-based input and output.
What is the read/write learner?
Communicate the understanding of the task and timeframe and method to deliver feedback and then verbally accept the task.
What are the NA's responsibilities in delegation?
The action or process of deciding the importance or urgency of a thing or things
What is prioritization?