Portico
This key allows you to refresh your screen to enter in new member information.
What is F11?
These are the hours of our Spencer branch.
What is 10 am to 6 pm?
First Federal was established to serve this employee group.
Who are US Postal workers?
This account helps our members save money throughout the year to pay for holiday gifts.
What is our Christmas Club?
NCUA is an acronym for this.
What is National Credit Union Administration?
Here is where you can find 1098 and 1099 tax interest information on Portico.
Where is Account Information - Fin/Not History?
This is the name of the app we use to put notes on accounts.
What is Contact Manager?
First Federal was established in this year.
What is 1926?
This service allows members to contact us during business hours via our website.
What is First Federal's ChatCU?
SAR stands for this.
What is a Suspicious Activity Report?
When changing a debit card status to "Lost", this key step allows us to reactivate the card if it is found.
What is checking the "Deny transactions and Retain Card" box?
We use this program to load Visa gift cards.
What is CardWiz?
These are the counties First Federal is able to serve.
What are Linn, Buena Vista, Clay and Dickinson counties?
This account requires a minimum initial deposit of $10,000.
What is our FedUp?
Amount insured by the NCUA for individual and joint accounts.
What is $250,000 individual and $500,000 joint?
In order to allow a member to enroll in online banking, we must first set them up with this.
What is Audio Response?
To make an out-of-state debit card purchase, a member must first do this.
What is make a PIN-based transaction?
The "C" in C. Thomas Chalstrom stands for this. (Tie breaker bonus for the reason he abbreviates it)
What is Clayton? (Abbreviated out of respect for his father.)
These types of loans do not qualify for the Holiday Skip-A-Payment.
What are 1st Mortgages, HELOCs, Commercial Loans or Credit Cards?
You must file form number 8300 for cash amounts over this number.
What is cash payments over $10,000?
These Portico Tp product codes helps you differentiate between members on our old credit card program and those on our new program.
What are "VP" and "VC"?
You would compare these two reports if your teller drawer is out of balance for traditional teller line, and these two reports for contact center.
What are Teller Journal and DynaCash Viewer for traditional and Teller Journal and Network Manager Review for contact center.
The board of First Federal has this many members.
What is 9 members?
This product is a free app that lets you protect your First Federal debit card through your mobile device, allowing you to turn your card off and define how your card can be used.
What is CardValet?
This is also known as the Currency and Foreign Transactions Reporting Act.
What is the BSA (Bank Secrecy Act)?