Inserts
Disposition
Tools
Fraud Loss Types
Misc
100

When the customer is aggressively seeking for credit

What is Too Many Requests of Credit/ Reviews of Credit?

100

What is the disposition used to close an open account?

What is CRA2

100

What are the two main systems used when doing an account review?

What is FWI-C and credit report

100

Adding and removing au's in a short amount of time

What is Pollinator

100

What are the types of accounts will need to be reassigned?

What is VIP, Business and Case Analysis

200

When balances on revolving trades are at or over limit

What is Balances on Accounts Are Too High Compared to Credit Limits?

200

What is the disposition used when adding an A2 to a closed account?

What is CHST

200

When suspicious of synthetic and needing additional information for lack of credit

What is Lexis Nexis

200

Aggressive high dollar transactions for electronics and jewlery

What is Bust Out?

200

When clearing an account of FPF where do you go to remove holds?

What is MPTI


300

When the customer's Chase account is currently delinquent

What is Current Delinquency With One or More Chase Card Accounts

300

What is the disposition used when clearing an open account?

What is NACT

300

When the account was recently opened and you want to look at the documents received

What is FILENET

300

Customer purchases high dollar gift cards or electronics for TP and is promised that a payment will be made on the account

What is Scam?

300

What system is used to obtain your work?

What is the BSS

400

When DDA's are being used to pay account without association or signer, customer participated in scam

What is Account Not Used As Intended?

400

What is the Disposition used when clearing an account that is already closed credit revoked?

What is NACR

400

When you want to look at prior Credit Card statements

What is EIV (enterprise image viewer)

400

Obtaining credit and not utilizing, ssn issue state does not match address hist in LN

What is Synthetic?

400

What is the difference  between first party fraud and third party fraud?

First party fraud is when the business or institution is the victim

Third  party fraud is when the customer is the victim

500

When the customer is pollinating

What is Adding/ Removing Authorized Users In A Short Period Of Time

500

What disposition is used when clearing a SF account?

What is unlink and do not disposition

500

When closing an account and the balance is over 5k with a returned payment

What is file a H file

500

Stacking out of pattern high dollar payments followed by out of pattern high dollar transactions

What is Bust Out?

500

What is.. what is your trainers names?

who's is what location?

Gloria, Shelby, Leslie and Hannah


Gloria & Shelby- Elgin

Hannah & Leslie- Tempe

M
e
n
u