Communication
Professionalism
Professionalism
Spoken and/or written words
What is verbal communication?
One inhalation plus one exhalation count as one of these.
What is respiration?
The sequence of a physical exam
What is head to toe?
This is the best way to break the chain of infection.
What is hand hygiene?
An MA finds a mistake in a paper chart entry. Describe how to correct it while keeping the original entry readable.
What is draw one line through the error, enter the correction, and initial or sign and date it according to policy?
A patient explains the instructions back to the MA. In the communication cycle, the patient’s response is this.
What is feedback?
The MA feels for a pulse on the thumb side of the wrist. Name the site.
What is radial?
A patient reports having an appendectomy five years ago. Name the part of the patient history where this information belongs.
What is medical history?
Unintact skin is an example of
What is the portal of exit or entry?
The provider documents a suspected ankle sprain and orders an X-ray. Identify the SOAP section for each item.
What is Plan?
A patient says, “I’m worried about the test.” The MA replies, “It sounds like you’re concerned about what the results might show.” Name this therapeutic communication technique.
What is clarification?
A student uses a blood pressure cuff that is too small for the patient’s arm. State how this can affect the reading.
What causes a falsely high BP?
The provider uses touch to assess the size and tenderness of a lump. Name the examination technique.
What is palpation?
This process eliminates viable microorganisms, including bacterial spores, on reusable instruments.
What is sterilization?
The patient has no known infection, so routine infection control measures can be skipped. Name the precautions that apply to every patient.
What is Standard Precautions?
A patient asks the MA to diagnose a rash and recommend a prescription. Name the professional concept that limits what the MA can do.
What is scope of practice?
A patient’s temperature rises above normal, returns to normal, and then rises again. Name this fever pattern.
What is intermittent fever?
The patient lies on their back with knees bent and feet flat on the exam table. Name the position.
What is dorsal recumbent?
A patient was exposed to a pathogen on Monday and first developed symptoms on Thursday. Name the stage between exposure and symptom onset.
What is Incubation?
During a manual blood pressure check, the MA places the stethoscope over an artery near the inside of the elbow. Name the artery.
What is the brachial artery?
This primary care model organizes prevention, acute care, chronic care, and referrals around the patient and care team.
What is Patient-centered medical home (PCMH)?
While counting a radial pulse, the MA notices that the beats are unevenly spaced. Explain what is the next step.
What is taking an apical pulse?
A patient lies on the left side with the right knee drawn forward and flexed more than the left. Name the position.
What is Lithotomy?
An MA accidentally punctures a finger with a used needle. This is the first step
What is wash the area?
The type of medical records that can be shared with multiple providers and facilities.
What is EHR (electronic health records)