TruckMate
Tracking & Tracing
Time Zones
Regions & DAT Zones
Miscellaneous
100

Fill in the blank: When working in TruckMate, make sure you always have _______________ on. 

Caps Lock

100
Fill in the blank: We as dispatchers are to never discuss ___________ with drivers.

Rates

100
West Virginia

EST

100

Georgia DAT Zip Zone & Region

Z3 / Southeast

100

What is the appropriate phone greeting?

Corporate Traffic, this is [your name], how may I help you?

200

The lower-half of the dispatch board displays what kind of shipments? 

Planned (truck booked on them)

200

Why is it important to backdate status updates?

Because clients receive EDI updates

200

Indiana

EST/CST

200

Illinois DAT Zip Zone & Region

Z6  / Midwest

200

What year were we founded? 

1992

300

Which chronological status comes after "LOADED"?

Arrived Consignee

300

If a driver is going to be late, what is the first thing you should do? 

Ask them WHY.

300

Louisiana

CST

300

Utah DAT Zip Zone

Z8 / West Coast

300

All trailers moving products for human or animal consumption will have this on the trailer to ensure no tampering with the product. 

Seal

400

What is the number assigned to a shipment when a carrier is assigned to a load. This number also changes if a new carrier must be assigned for any reason.

Trip Number

400

If a driver says they made it to the shipper and got loaded and left already, what do you need to obtain?

In/out times at the shipper

400

Tennessee

CST/EST

400

Kentucky DAT Zip Zone & Region

Z4 / Midwest

400

If capacity is tight will it cost us more or less to move a shipment with a carrier?

More

500

What are the times in the fields for a 24 hour shipper or receiver?

12:01am to 11:59pm

500

If a driver check in at the shipper 1 hour ago in Dallas, TX right now, how many hours do you need to back date?

2 hours (it's in CST so 1 hour, plus the "hour ago")

500

Texas

CST/MST

500

Missouri DAT Zip Zone & Regions

Z6 / Central Plains
500

Pick ups and Deliveries at these locations require TWIC.

Ports

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