In what section of the Outlook Interface would you find the Inbox?
The Navigation Pane
100
You need to leave for a dentist appointment an hour before it starts. How could you remember to do this but still accurately reflect the actual start time of the appointment in your calendar?
Schedule the appointment for the actual start time and set a reminder for one hour before the start of the appointment.
100
The automatic reminder time for meetings and appointments is 15 minutes. However, is it possible to change the automatic setting to something else?
Yes
200
What tab do you go to to create a new contact?
The Home Tab
200
Where are you able to create a to-do list?
Tasks
200
How do you request a receipt to show an email has been read?
By clicking the Options tab from the message window and then choosing "Request Read Receipt."
200
You have a regular meeting that occurs on the first day of each month. The meeting will occur each month for an entire year. How many times do you need to type the details of the meeting?
Once
200
In what tab would we find the signature button in?
Message
300
Account Settings would be found in what tab?
The File Tab
300
When scheduling an appointment with others, what feature would you use?
Meeting
300
What Outlook option would you use to create an annotation for yourself?
A New Note
300
If you want to send messages to multiple people at the same time, what would you need to create for quick access?
A Contact Group
300
This area of an email will make that person's name/email not visible to the other recipients when they open the message?
Bcc box
400
When creating a new meeting what option allows you to mark your calendar as Busy, free, out-of-office, etc.?
Show As
400
What option would you use to set up a regularly scheduled event on your calendar? (example: Weekly Staff Meeting)
Recurring Appointment
400
What is the default status for a new task?
In Progress
400
If you receive a meeting request from your supervisor and you are unable to attend what option would you use to respond?
Decline
400
If you want to reply to a group of people, What command do you click?
Reply To All
500
In the Calendar section of outlook what group allows you to change the view of the calendar?
Arrange
500
What feature would you use to easily email all First Step staff at once?
Contact Group
500
Messages that Outlook deems to be spam are sent automatically to the what folder?
Junk/E-mail
500
To mark all contents of a folder as read, you would?
Click the Folder tab, and choose Mark All As Read from the Clean up group.
500
You've double-clicked a recurring appointment to change it. In the dialog box that opens, you see two options. Which option allows you to change the details for all instances of the appointment?