SETTING UP FINANCE
2019 KIA
LEASE
2019 Subaru
Warranty
100

What is the rate? Correct responses

Discretion- Look at packet
100

2019 Sorento, with the available V6 Engine properly equipped with Dynamax fully active all-wheel drive, what is the maximum Tow Capacity?

5,000 lbs.

100

Name 3 options for customers at Lease-end.

Turn in the Manufacturer.

Purchase by paying Guaranteed Future Value.

Sell/trade on your own

100

What is the MPG high rating for the 2019 Impreza?

38 Highway MPG

100

Subaru 3/36,000 Mile Basic Warranty includes what wear and tear item? 

Windshield wiper blades.

200
During the service walk, what key word needs to be mentioned to help set up finance?
WHEN you have a sudden repair this is who you see...
200

What are the 5 trim levels for the new 2019 Sorento?

L, LX/LX V6, EX V6, SX, SX LIMITED

200

What is Cap Cost Reduction?

The amount you pay to separate fees that lowers your lease payment ie. Money down, rebate, Trade equity

200

What is now standard on every 2019 Limited Crosstreks? 

Eyesight.

200

True or False, Kia's 5year/60,000 mile Limited Basic Warranty includes coverage on UVO system.

False.

300

What key words do we at First Team Subaru/Kia use to set up the business office while going over the manual waiting for a business manager

Technology, Computer chips, Touchscreen, Power liftgates, etc

300

On a 2019 Sorento, What trim level(s) receive the Nappa leather seat trim?

SX Limited

300

What is Capitalization cost?

Total price of the vehicle, equivalent to purchase price.

300
On a 2019 Subaru Outback,  what packages and trims have the EyeSight with Pre-Collision Braking*?

All

300

Subaru Certified Pre-owned qualifies for what type of Service contract at First Team Subaru?

Subaru Gold, Gold Plus Added Security.

400

Customer signed the pencil and lets you know he is financing through Navy Federal. Name steps you would take to set up the Business office?

Very Least, find out what the term and interest is. 


Use these words, "9/10 Most people that show up with a preapproval end up financing with us because they save money on Finance Charges as well. Would you like to see how much we can save you?

400

On a 2019 Sorento, what is the full color of the brown color?

Dragon Brown. 

400

What is a Residual Value?

A prediction of what a vehicle is likely to be worth as it ages, expressed by percentage.

400

How to Set up Pin Code Vehicle Access? This is marked as a 1 of 2 Final Jeopardy or Daily double or whatever. Both teams are writing answers on a piece of paper, with an amount they want to gamble.

Disable keyless access by opening driver door lock vehicle manual. 2. On key fob, hold lock and unlock until you hear a chirp 


Press on hold lock on key fob and rear hatch button until you hear a chirp. Press unlock. Set up 5 digit code. Confirm 5 digit code. Vehicle will unlock and lock. Ready to use Pin

400

What is included in First Team's 99 Day Limited Warranty?

Engine, Transmission, Drive axles.

500

When going over Environmental Protection  list 3 benefits for customer purchasing a new car.

Repel acid rain, tree sap, bird droppings, *common problems in Hampton Roads

Warranted for spills unable for the to be removed interior of the vehicle

Rips, tears, and burns interior of the vehicle (dollar bill size)  

500

What are 4 features of the 2019 Sorento help you remain centered while driving? 

This is marked as a 1 of 2 Final Jeopardy or Daily double or whatever. Both teams are writing answers on a piece of paper, with an amount they want to gamble.

Lane Departure Warning- A warning beep to signal driver when drifting to lane markers without a signal. 

Lane Keeping Assist- Appplies corrective steering to help prevent drifiting

Lange Change assist- When your blinker is on to changes lanes, it is designed to warn you of vehicles in adjacent lanes approaching from behind. 

Blind Spot Collision Warning- Radarr works to detect vehicles in your blind spot and give visual and audible alerts to help you avoid hazardous lane-change decisions.

500

What is included when you lease a Subaru and when you lease a KIA. Name 2 benefits

GAP coverage and Excess Wear and Tear (Subaru-$1000) (Kia-$500)

500

On a 2019 Legacy, most of our guest that would want a bigger engine would want to know. How much Horse Power does the 3.6R Limited Legacy have?

256 Horsepower. 

500

Kia Certified pre-owned vehicle with 50,000 miles. List all warranties implied. 

Lifetime Powertrain, 1yr/100,000 Mile powertrain, 1 yr/12,000 Platinum Coverage. 

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