Vocabulary
Communication that occurs outside of the written and spoken word, including meanings inferred from facial expressions and body language.
nonverbal communication
List 3 types of diversity
What type of statements help diffuse a conflict?
I statements
Stereotypes are learned
true
Communication that is self-assured, positive, and honest but still tactful and nonaggressive.
Assertive Communication
Name 2 benefits of diversity in college
Prepares students for the ‘real world’
Students learn better
Breaks patterns of segregation and discrimination
Self awareness
Cultural appreciation
The best advice for improving your listening skills is… _______ _______;_______ _______
talk more; listen less
You cannot mix academics with your social life.
False
A response to a product, a person's performance of a task, etc. which is used as a basis for improvement.
feedback
What is a benefit of having mature students (30+) in the classroom with you?
Role models
‘Real world’ experience
Different perspectives
Agreeing with everything another person says is a form of what type of communication?
passive
Diversity in the classroom is a goal of college admissions offices
True
Actions or words meant to disturb, belittle, or torment another person.
harrassment
If you yourself experience prejudice or discrimination related to your race or ethnicity, gender, age, disability, sexual orientation, religion, or any other aspect of diversity you should _________________
Report it!
Name 3 of the 5 types of animals related to conflict resolution
In order to avoid discrimination it is better to ‘not see’ color, age, gender, disabilities, etc.
False