MyCSP
*129773
What is the account verification decision flow?
FRAO
What is the First Responder Appreciation Offer?
Fast
What is the system used for discount and business verification?
IMEI/SIM change
What is the profile tab?
Tool Bar
What is the interactions tool kit on the left?
*114294
What is the caller access level?
SPA
What is a subscriber paid account?
MyCSP
What is the system used for every call?
Contract
What is the agreement tab?
Notation
What is the account interaction?
*321319
What are national promotions?
FNCS
What is First Net Customer Service?
Telegence
What is our billing system?
Suspend/Cancel account
What is an action under the agreement tab?
LTV
What is the customer's life time value?
*637337
What is the FirstNet Hub?
CPNI
What is Customer Proprietary Network Information?
OPUS
What is our rate plan/feature system?
Bill cycle change
What is the financial tab?
Local/National
What is the customer market type?
*325132
What is the System Issues (SI) log?
SPI
What is Sensitive Personal Information?
Clarify
What is our account notation system?
Pending credits
What is the adjustment tab on the financial tab?
IRU/CRU
What is an individual or corporate account type?