Humana
Cigna
Misc.
United Healthcare
Medicare
100

What is the website we use for Humana Authorization

What is Cohere

100

What is the CIGNA website for authorization?

What is ASHLink

100
Where was Kevin born?
London, England
100

Which UHC plans need prior authorization? 

What is Medicare and Commerical UHC plans.

100

What is the Medicare Threshold for 2024?

What is $2,330.

200

What are 2 things we need to do a Humana authorization? 

What are diagnosis codes, plan of treatment (duration) CPT codes, treating PT, Location of treatment, Date of eval, Patient ID, Patient DOB
200

Name a patient that has Cigna for which you or a therapist has done Authorization. 

What is/ Who is: Casey S, Ami I, Elizabeth N, etc.

200

Where is Medical Billing Center Located?

Where is Greenville, SC.

200

What date does Authorization begin for UHC? 

***DOUBLE JEOPARDY***

What is Sept. 1 2024

200

What is the Medicare deductible for 2024?

What is $240.

300
Name 2 patients who have Humana insurance 

Who are Marvin S. Sandra S, Barbara P, Frank O, Kay A, Bonnie M, Carol B, Jane T, Alansieta T, 

300
How many "free" visits does a patient receive before we need to do authorization for Cigna?

What is 8

300
What is the price for a patient to purchase an Early Compliance Lumbar Roll? 

What is $19.88. 

300

Do initial evaluations require authorization? 

What is no- patients will need to do authorization on their second visit. 
300

What are the GP modifiers we need to use when a patient has met the Medicare threshold?

What is KX modifier. 

400

What is the turnaround time for Humana Authorization?

What is immediately! 

400

What is the symbol for cigna in Theraoffice? 

What is a yellow square. 

400
Who needs to sign an ABN form? 

Who is all self pay patients, all dry needling patients, all wellness patients (unsupervised and supervised), and ionto patients 

400
What is the time frame to submit prior authorization

What is 10 days (not 10 business days) OR ELSE claim will be denied.

400

Why is it important to have a referring Physician attached to Medicare.

What is a Physician must sign off on a plan of care for treatment; the claim will be denied if a referring physician is not attached to the claim; etc.
500

If you complete an Initial evaluation or a return visit note for a patient that has Humana and you see that they do not have authorization for this visit you should do what? 

What is 1) You can complete the note but change bill to "on hold" so MBC does not send- in notes section please note needs auth do not send 2) Tell Allie immediately and she will handle this 

500

What is the pin # for ashlink?

***DOUBLE JEOPARDY***

What is 96650
500
What is the difference between Deductible? Out of pocket? Copay and Coinsurance? 
What is: 

Deductible= Set amount of money that you pay out of pocket for covered health care services before your insurance begins paying 

OOP= The max amount a patient would pay in their insurance calendar year (includes, deductibles, copays, and coinsurances)

Copay= fixed amount that you pay for covered health care services after you've met your deductible or sometimes immediately. The remaining balance after a deductible or copay is usually covered by insurance. 

Coinsurance= Is the percentage of costs you pay after you've met your deductible. 

500

What is the symbol for UHC in Theraoffice?

What is a red circle. 

If a patient has UHC Medicare- they will have a red circle and yellow star

500

What is the symbol for Medicare in Theraoffice? 

What is a yellow star

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