Policies and Procedures
What is considered arriving on time to your class?
What is 15-20 minutes early
Name one of the four values that FitWell Staff should embody when working with clients and patrons.
What is Inclusive, Holistic, Affirming, or Positive.
When should you bring a radio with you while working?
What is always?
Where can you find registration for series, FitWell Classes, or Pop-Up classes like Sunset Yoga?
What is on the Campus Rec website/app?
Name one transferable skill that FitWell Instructors and Personal Trainers have the opportunity to develop.
What is Teamwork, Communication, Time-management, Organization, Leadership, Interpersonal/intrapersonal competence, Self-awareness, Conflict resolution, Working in a diverse environment, Public speaking, Assertiveness, Delegation, Giving/receiving feedback, Teaching and evaluating others, or Work/life harmony.
What happens when you get two warnings?
Meet with the Associate Director and the Graduate Assistant to discuss a “behavioral action plan” so the behavior can be corrected.
What is the policy for whether to cancel a FitWell Class due to poor attendance?
What is if a class has 3 or fewer attendees 2 weeks in a row, the instructor will meet with the Fitness Leadership Team to determine whether to keep the class on the schedule?
What does “timely” mean in terms of returning emails and calls?
What is within 24-48 hours.
What happens when you get one warning?
What is a written warning and will be noted in the employee’s file
How long are you required to wait for late clients or participants before they are not required to conduct the session?
What is 10 minutes?
Describe the sub process.
Send an email or text to your available substitutes AND
Call or text down the instructor phone list
Confirm your substitute at least 48 hours before your class time
Email the Associate Director, Graduate Assistant, and FitWell Class Supervisor to inform them of the change.
What happens when you get three warnings?
It may result in a suspension or immediate dismissal. The length of time of the suspension will be determined by the Associate Director, based on the offense.
What is considered arriving on time for meetings?
What is being in the meeting room and seated at the start time of the meeting?
What is one way you can advertise for a class?
Contact Laci, social media, word of mouth, etc.
Name three of the offenses that result in warnings.
Arriving late for a shift or meeting with no advanced notice.
Failing to wear a complete uniform, or wearing it inappropriately.
Missing a staff meeting or other staff functions (without a pre-excused absence).
Failing to complete a Peer Evaluation
Failing to find a sub for your shift, including regular shifts (such as sessions with clients or fitwell classes) or volunteer shifts.
Failing to submit payroll in a timely manner
Misuse of department computers, phones, copiers and other supplies or equipment.
Unprofessional conduct.
Failing to check-in patrons to classes