The ability to understand and manage your behavior and your reactions to feelings and things happening around you.
What is self-regulation.
What are these types of communication: - gestures - facial expression - eye contact - how close you stand - how you sit - how loud or fast you talk
What is nonverbal communication?
The ability to understand and share the feelings of another.
What is empathy?
True or False: there is more than one kind of intelligence.
What is true? Emotional Intelligence, or EQ is the ability to understand, use, and manage our emotions.
Taking responsibility for one's own behavior and well being.
What is self management?
Factors that affects a person's results and performance from the outside.
What is external factor?
True or False: Social skills are the skill we use to communicate and interact with each other verbally and non verbally.
What is true
Being able to know yourself and how you react in public settings
What is self awareness/knowing strengths and weaknesses.
The ability to manage ones impulses, emotions and behaviors to achieve long term goals.
What is self control.
What is internal factor.
Listening to others, following the rules, taking turns when you talk are all examples of good...
What are social skills?
What are the elements of self-awareness?
what are: - emotional effects - know your strengths and weaknesses - self-confidence
A boss screams angrily at an employee in front of customers over the way she folded jeans. What is this an example of?
What is poor self-management
Forces acting either on or within a person to initiate behavior.
What is motivation?
True or false: The most important single ingredient in the formula of success is knowing how to get along with people. (Theodore Roosevelt)
What is true.
Being able to understand another person's perspective.
What is cognitive empathy.
A student is constantly interrupting her teacher, what is she lacking?
What is Self-Awareness?
Not reacting on your first emotional response or considering the situation are examples of what?
What is impulse control?
What do these represent: - passion for the job/goal - eagerness to learn - lots of energy - optimism - problem solving
What are the attributes of motivation?
Give three advantages of having proper social skills
What are-more and better relationships- better communication- greater efficiency- increased overall happiness.
What are the 5 core components of empathy?
What is 1. understanding others 2. developing others 3. service orientation 4. leveraging diversity 5. political awareness