The value of clear, honest, explicit communication rises exponentially with the size of the organization.
True/False?
True
Results left unmanaged pose a risk to a company's long-term health.
True/False?
True
CEO's have all the answers.
True/False?
False
Time is the enemy.
True/False?
False
Time is a resource
Culture is created by a declaration
True/False?
False
derives from expectations focused on winning
Which company showed poor leadership communication?
Hewlett-Packard (HP)
What company was John Adler the CEO of?
Adaptec (tech firm)
Was Chris (Ceo-technology research firm) self or team-oriented?
team-oriented
Instead of thinking time is scarce and scrabbling against constraints, what is another mindset you can implement?
Time is fixed, so choose wisely within constraints
What is the ideal number of participants in a project?
6 people
What is the main message of the 84 significant accomplishments?
Communicate objectives very clearly and demand that action flow to the real priorities first
How do seniors managers interpret when leaders say "focused on our promised results" as?
Do whatever it takes to meet investors' expectations
How does knowing your role will help you in your future career or current job?
Open Answer
What choice did Taylor make when pressed with time?
He shifted the goal to develop a single golf club versus an entire product line
What does keeping employees in the dark prevent them from feeling?
a belief that they are a part of an exciting future
What strategy did the CEO of the 150-employee software company execute to prevent political fears?
Keeping communications brief and to the point
What was the golf analogy used in this section?
A golfer can only master his aim, setup, and swing. Once the ball is in the air, there is no way to control it. Effective leaders understand that quarterly results work better for long-term improvement than just short-term market wins
How do leaders bring out the answers in others?
by very clearly and explicitly seeking contributions, challenges, and collaboration from the people who report to them
Why did Alan's project proposal fail?
Alan and his team created a perfect proposal but failed to invest any relationship with anyone from the Bellsouth company because they were so obsessed with meeting tasks within the deadline
Why did the Friday beer bash company not have a healthy business culture?
Managers lost sight of core business metrics
What is the main takeaway from this message?
The leader's effective communication is by far the most important role when changing organizational structure within a company
What is the main take away from this message?
Financial results can be used as a tool for improvement rather than restricting it to just the end goal
What is the main takeaway from this message?
Effective leaders understand that their role is to bring out the answers in others
What is the main takeaway from this section?
A leader who communicates that when time is tight, it's better to do fewer things - but do them very well - gives managers to make the best use of this precious resource
What is the main takeaway from this section?
A healthy culture is created and maintained by focusing on the right goals and creating the experience of winning in the marketplace.